Locations: Glenview, Chartwell, & St. Andrews Library
Employment Type: Part-time - Permanent & Fixed Term
Applications Close: 18 November 2024

Are you our next Ringa Hapai/ Service Representative?
We are now on the hunt for a Ringa Hapai Service Representatives to join our Libraries team.
Our Ringa Hapaai Service Representatives do a bit of everything, and we love seeing our team members utilise the unique skills they have. Although we LOVE books, our spaces are so much more than this!
This role sits onsite at our Glenview Library, we encourage growth, autonomy and have a great supportive culture. To find out more about our Libraries, click here.


What will I be doing day to day?

• You'll be doing the core library support work: issuing books, searching for titles, returns and shelving.
• You could also be supporting the public with using our technology for learning, job hunting, connecting with family or sustaining curiosity.
• Running great programmes and events for the community – from story-time, through to character cosplay gatherings, to learning languages, and more!
• Connecting people with resources such as hard-to-find information, genealogy queries, interest groups or their heritage.
• Providing great suggestions for customer queries into what to read next!

This job is for you if you:

• Have experience and are confident within a customer service environment - you will be dealing with a diverse range of customers within our community! (If you have a history within a library environment, this is a bonus).
• Are passionate about or would love to start running children’s programmes and leading events.
• Are a positive person that customers warm to and have a natural ability to create a welcoming inclusive environment no matter the circumstances.
• Can confidently use a computer and handle cash/ transactions.

What are the hours?

We have a variety of part-time positions available with hours ranging from 15 – 23 hours per week.

• Chartwell – Permanent 15 hours (Saturday & Sunday)
• Chartwell - Permanent 22.5 hours (Friday – Sunday)
  
• St. Andrews – Permanent 23 hours (Monday – Thursday)
• Glenview – 10 months Fixed-term 17 hours (Thurs – Sat)

What’s the hourly rate?
The recruiting rate for this role starts at $27.80 per hour.

What’s in it for me?

• Free private medical insurance for you (including cover for pre-existing conditions) and discounted policies for your family.
• Learning and Development opportunities to grow yourself and your career.
• Free annual health checks and flu vaccinations.
• Contributions towards the costs incurred for eye testing and glasses.

I’m interested! What do I need to do to apply?
Whether you have years of previous library experience or just a fan of libraries and the value they bring to our communities, we want to hear from you. Make it happen and apply online today!

• If you’re interested to learn more – click here to view the position description.
• Polish your resume and a cover letter introducing yourself.
• Click “Apply now”!
• Upload your documents and answer some easy questions about yourself.

We’ll be reviewing applications and contacting candidates throughout the advertisement period, up until the week of the advert closing.

Because this role has the privilege of interacting with our tamariki (children), the recruitment process will involve background checks, including NZ Police Vetting, before employment can commence.


All candidates will be notified of the outcome on their application via email. This role is covered by the Children’s Act 2014, which means that shortlisted candidates will be required to undergo all safety checking requirements under the Act before commencing employment, as well as during employment. Short-listed candidates may be required to complete an interview process, reference checks, pre-employment medical, drug and alcohol assessments, credit check and a Ministry of Justice or Police vetting check.


Hamilton City Council is an equal opportunity employer committed to creating a diverse and inclusive culture.
Please note this role is being sourced directly and we are not accepting applications via external recruitment agencies. Due to border restrictions, only people who are already eligible to live and work in New Zealand should apply. Evidence will be required.