New Zealand Job Openings
Delta Utility Services Ltd.
Customer Services Representative
FULL TIME
October 20, 2024
About the Role:
As the primary liaison for Delta's Clients/Customers, Field Staff, and Contractors, the Customer Service Representative (CSR) assumes a crucial role in handling inquiries, resolving issues, disseminating information, and fostering a positive overall experience while efficiently managing the completion of Delta’s metering field work.
The CSR takes ownership of Delta's field operations, ensuring strict adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) while placing a top priority on safety considerations. This role reports to the Customer Service Team Leader.
About You:
- Resilient, maintains professionalism, cheerful outlook.
- Committed to self-improvement and stays updated on industry trends.
- Empathy towards customers' concerns.
- Adaptable and flexible in communication channels.
What you need to Succeed:
- NCEA Level 3
- Class 1 driver’s license.
- 12+ months’ experience in a Service Desk support role
- Proficient knowledge of MS365 database systems
- Effective organisation
- Excellent communication
- Accurate data entry
- Thoroughness
- Customer-facing experience
- This is a full-time, permanent role working 40 hours per week.
- The wage range for this role is $61-62k (gross) - dependent upon qualifications and experience.
- This role is based in Christchurch, South Island, New Zealand
What's on Offer:
- Discounts tied to popular retailers and service providers through our 'Boost' programme.
- Extra company contribution to Kiwi Saver after your first year.
- All permanent and fixed-term employees automatically qualify for Cigna Life Insurance cover.
- Personal use fuel card giving access to company fuel discounts.
- Employee Referral Scheme.
- Access to a Footprint Wills package.
- Paid professional membership fees.
- Access to discounted medical insurance with Southern Cross.
- Commitment to safety, to make sure everyone gets home - every day.
- Wellness benefits including 24/7 confidential EAP support and fresh fruit.
- Team activities and social clubs.
- Professional development, training, and courses.
- Corporate Social Responsibility programmes and initiatives.
- Joining a progressive and reputable South Island organisation
Apply Now!
Delta is an equal opportunities employer, providing competitive remuneration and structured support for your career development. .
Please note:
- Only shortlisted candidates will be contacted for this position; unsuccessful candidates will be notified via email.
- Successful candidates will be required to submit to and pass a pre-employment drug and alcohol test.
New Job Alerts
Health New Zealand - Te Whatu Ora
Community Mental Health Nurse
Auckland
FULL TIME
November 26, 2024
View Job Description
Rabobank
Senior Analyst, FEC First Line Monitoring and Assurance
Wellington
FULL TIME
November 26, 2024
View Job Description
Nestlé
Product and Packaging Technologist
Manukau City
FULL TIME
November 26, 2024
View Job Description
IHC New Zealand
Support Worker - Rotorua - Supported Living (Part time)
Rotorua
FULL TIME & PART TIME
November 26, 2024
View Job Description
Commonwealth Bank
Associate Director, Institutional Client Coverage
Auckland
FULL TIME
November 26, 2024
View Job Description
The New Zealand Automobile Association Inc.
Automotive Glazier and Calibration Technician-1
Auckland
FULL TIME
November 26, 2024
View Job DescriptionLooking for similar job?
ANZ Banking Group
Customer Service Consultant, New Zealand Contact Centre
Wellington
FULL TIME
August 23, 2024
View Job Description
The Warehouse
Customer Service Representative
Silverdale
PART TIME
August 20, 2024
View Job Description
Ballance Agri-Nutrients
Customer Service Representative
Mount Maunganui
August 26, 2024
View Job Description
See What’s New: Delta Utility Services Ltd. Job Opportunities
Delta Utility Services Ltd.
Civil Construction Worker
FULL TIME
November 24, 2024
View Job Description
Delta Utility Services Ltd.
Mower Operator - Queenstown
FULL TIME
November 14, 2024
View Job Description
Delta Utility Services Ltd.
Customer Services Representative
FULL TIME
November 7, 2024
View Job Description
Delta Utility Services Ltd.
Spray Operator - Queenstown
FULL TIME
October 31, 2024
View Job Description
Delta Utility Services Ltd.
Metering Technician - Permanent Position (Dunedin)
FULL TIME
October 30, 2024
View Job DescriptionNew Job Alerts
Health New Zealand - Te Whatu Ora
Community Mental Health Nurse
Auckland
FULL TIME
November 26, 2024
View Job Description
Rabobank
Senior Analyst, FEC First Line Monitoring and Assurance
Wellington
FULL TIME
November 26, 2024
View Job Description
Nestlé
Product and Packaging Technologist
Manukau City
FULL TIME
November 26, 2024
View Job Description
IHC New Zealand
Support Worker - Rotorua - Supported Living (Part time)
Rotorua
FULL TIME & PART TIME
November 26, 2024
View Job Description
Commonwealth Bank
Associate Director, Institutional Client Coverage
Auckland
FULL TIME
November 26, 2024
View Job Description
The New Zealand Automobile Association Inc.
Automotive Glazier and Calibration Technician-1
Auckland
FULL TIME
November 26, 2024
View Job Description