New Zealand Job Openings

Insurance Australia Group

Lead Delivery Coach

FULL TIME

September 5, 2024

Create an impact as a Lead Delivery Coach.
As part of the largest insurance group in Australia and New Zealand, we’re here for you.

Mō te Tūranga | About the Role

You will champion effective work methods within Technology and Operations by actively coaching and supporting the team. You'll be instrumental in developing delivery frameworks that suit our needs, working closely with diverse delivery teams to instil best practices and foster a high-performance delivery culture. Your duties also include adapting industry-leading delivery practices to create IAG-specific standard delivery models, frameworks, and approaches. Beyond that, you'll be hands-on in coaching both technical and non-technical leaders, along with key stakeholders, promoting agile practices, principles, roles, scaled agile methodologies, and collaborative team approaches.

This is a full time, permanent role that is open to people based anywhere New Zealand, to all major Cities and involves a hybrid work model.

Ōu Pūkenga | About You

We're looking for a Lead Delivery Coach who can thrive in a consistently changing environment, bringing great collaboration skills, a strong contribution mindset, and a knack for creativity. The candidate should also have the following relevant experience:
  • Experience in leading agile ways of working for a portfolio - multiple teams of teams
  • Experience in leading out agile ways of working in complex environments, using pragmatic and fit for purpose approaches.
  • Proven experience, presence and interpersonal skills that enable you to inspire, motivate and influence at all levels (particularly senior / executive level)
  • Coaching, mentoring and communication skills which enable you to uplift the capability of others and influence on a desired outcome.
  • Demonstrated experience in coaching agile and lean ways of working, in organisations of varying size and complexity.
  • Expert knowledge of different delivery frameworks and can apply them pragmatically to suit different contexts.
  • Significant experience of leading delivery framework development, deployment, and embedment within complex corporate environments.
  • Relevant industry or specialism qualifications e.g. Scrum, Kanban, XP, Lean, SAFe, Le SS, Nexus, Da D, Kaizen etc.
  • Extensive experience of enabling organisations to use Jira at scale to support their uplift in delivery practices.


Mō Mātou | About Us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLi N’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:

  • Up to 50% off personal insurance, including home and motor insurance.
  • Boost your financial future with 4% Kiwi Saver employer contribution and life insurance as standard.
  • Flexibility through our My Flex program - supporting you to live life to the full
  • Grow your skills and career development with the IAG Academy program.
  • Partner discounts on every day and special occasion items.


We’re ready for you. Apply today.
Learn more about who IAG is here.


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