Company Description
Ballantynes has a world-class Beauty Hall with 18 Beauty houses including flagship concepts exclusive to the South Island. We are committed to providing a service unmatched by any other beauty department in New Zealand.

Job Description
We are now recruiting for two roles for the brand new L’Occitane counter, a Senior Beauty Host/Counter Manager, 4-days-a-week, and a Beauty Host/Salesperson, 2-days-a-week.
’L’OCCITANE EN PROVENCE has been crafting beauty and wellbeing products since its creation in 1976 with the intention of sharing nature’s wonders with the world. We believe that beauty goes beyond what the eye can see. From seed to skin, we are holistic in our approach. We nurture nature and aim to create positive change in the world. And by doing so, we inspire those around us to do the same.
Not only an award-winning brand and a luxury retailer, L’OCCITANE is proud to be a certified B Corp. From our field producers to our employees, our customers and our charity partners, we aim to leave a lasting, positive impact on our planet and people.
We want to hear from people who are passionate about skincare and beauty services and love working within a luxury environment. Our ideal candidates will know how to demonstrate exceptional customer service, build a regular clientele whilst attracting new customers to L’Occitane.
Key Responsibilities include:

• Share your passion for beauty with our clients and inspire them with product knowledge and recommendations.
• Achievement of sales targets and business KPIs across all categories in line with company benchmarks.
• Upholding the exceptional in-store experience and store presentation that L’Occitane is regarded for worldwide.
• We need an exceptional team player who can assist customers throughout the wider Cosmetic Department.
• Ensure visual merchandising standards across the counter adhere to company guidelines.

Qualifications

• Proven experience within the luxury cosmetics retail industry.
• Strong sales skills and demonstrated ability to achieve and exceed all company KPIs and benchmarks.
• Excellent people skills, including the ability to deliver exceptional customer service across a wide customer demographic.
• Impeccable grooming and personal presentation in line with L’Occitane and the Ballantynes guidelines.
• Initiative with the ability to motivate and adapt to changing business requirements.

Additional Information

• Senior Beauty Host role, 20 hours-per-week – Tuesday, Wednesday, Friday, Saturday 10:30am-4pm
• Beauty Host role, 10 hours-per-week – Thursday 10:30am-4pm, Sunday 11:30am-5pm
• To be the successful applicant for this position, previous cosmetics retail experience with proven sales skills is essential.
• Applications close Thursday 12th December 2024.
• Applicants must have current eligibility to work in New Zealand.