New Zealand Job Openings

Insurance Australia Group

Manager, Governance

FULL TIME

August 28, 2024

Create an impact as a T&O Policy & Standards Manager.

Mō te Tūranga | About the Role

The Manager, Policy and Standards role is within the Technology and Operations (T&O) division that creates value through the deployment of resilient and innovative technology and data solutions, and delivery of shared enterprise services at scale. Within T&O, the role is part of the Partnering, Quality & Integration (PIQ) business unit, which strives to uplift quality across the IAG group.

The purpose of the role and your unique contribution is to ensure that prevailing legislation, regulation, codes of conduct and good practice are incorporated into policies, frameworks and standards owned within T&O. You will ensure that the instruments are calibrated to balance the achievement of IAG’s strategic objectives with compliance requirements. You will monitor compliance across the enterprise ensuring that policy settings are calibrated appropriately.

With a focus on data governance and effective technology risk management, you will develop and sustain detailed knowledge of relevant regulations and industry frameworks. You will lead the development of risk and controls, aligned with the framework, policy and standard requirements, for adoption across the enterprise to effectively articulate and mitigate the related risk.

This position is a permanent, full-time opportunity and is based is Auckland.

Ōu Pūkenga | About You

Working with Group Risk, you will monitor internal and external events that may require policy changes and advocate for the simplification and modernisation of policy development and implementation.

The ideal candidate will demonstrate:

  • A minimum of 8 years’ experience in policy setting or similar roles, preferably in the financial services industry, including at least 3 years in leadership positions.
  • In-depth knowledge of relevant technology, data, information security, and operational risk regulations.
  • Strong understanding of technology, information security, and data risk coupled with a results-oriented mindset.
  • Proven ability to communicate effectively and simplify complex topics for an executive audience.
  • Exceptional written communication skills.
  • Tertiary qualifications in a legal discipline or a relevant field (e.g., data, technology, or risk), with experience in a professional legal setting being highly desirable.
  • Familiarity with or experience operating within a three lines of accountability (defence) risk model.


Applications close on Wednesday, 11 September 2024 at 23:59pm.

Mō Mātou | About Us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands – AMI, NZI, State Insurance, NRMA Insurance, CGU, WFI and ROLLi N’ to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and well-being in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy).

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:


  • Up to 50% off personal insurance, including home and motor insurance.
  • Boost your financial future with 4% Kiwi Saver employer contribution and life insurance as standard.
  • Flexibility through our My Flex program - supporting you to live life to the full
  • Grow your skills and career development with the IAG Academy program.
  • Partner discounts on every day and special occasion items.


We’re ready for you. Apply today.

Learn more about who IAG is here.

Make sure to discuss all internal applications with your current manager before applying. Should your application proceed to reference check stage, your current manager will be contacted.

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