New Zealand Job Openings

Cardinal Logistics (NZ)

Operations Administrator

Manukau City

FULL TIME

November 7, 2024

Posted:
07/11/2024

Closing Date:
07/12/2024

Job Type:
Permanent - Full Time

Location:
Manukau

Job Category:
Customer Solutions,Transport,Warehouse

We are looking for a motivated & dymanic person to join our team who will work across our Auckland sites. In this role you will be working closely along side our customers and operational team. Providing exceptional customer service is at the forefront of this this role. We pride ourselves in ensuring customers always have a positive experience. Having a procative apporach, analytical mind, attention to detail are essential.
Cardinal is a leading partner to many of New Zealand’s well known companies in food, beverage, grocery and personal healthcare. We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business. Our teams strive to be “Best in Class”.
Working Hours:
Monday to Friday, 10:30am - 7:00pm
The successful applicant will be responsible for:

Manage open tickets and resolve in a timely manner
Process customer orders prompty and accurately & make adjustments as requested
Prepare the delivery documentation and relay important delivery instructions to key stakeholder.
Supporting initiatives to improve the overall customer service experience and programs
Provide support/cover for other administrative tasks such as POD uploading support

Ideal applicant will be:

Driven and provide exceptional customer service
Able to work collaboratively with the team
Able to problem solve

Ideal applicant will have:

At least 2 years working within the warehouse/logistics industry
Certificate in Customer Care or Logistics would be advantageous
Proven SAP experience (advantageous)
Demonstrating a customer-focused mindset that prioritises the needs and satisfaction of customers
Analytical skills and have the ability to analyse data
Intermediate level of experience using Microsoft suite
Prior experience using TMS or WMS system & CRM system

What we can offer:

A competivie remuneration package
Membership to the Cardinal Perks Program (discounts with some of NZ's major retailers)
Life insurance
Ongoing professional training and development

If the above sounds like you, do not hesitate and apply now! We look forward to discussing this opportunity with you. Applicants for this position must have New Zealand citizenship, residency or a valid work visa. The successful applicant must pass a pre-employment drug and alcohol test, criminal history check and provide two contactable references.

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