Teletrac Navman is a global, market-leading software-as-a-service (Saa S) provider leveraging AI and machine learning to drive next-generation mobile asset and fleet management.
Join us and contribute to our success and innovation as an Order Implementation Coordinator!
WHAT YOU WILL DO (Job Responsibilities)
As an Order Implementation Coordinator, you will manage the implementation of incoming orders, demonstrating value to customers throughout the process. You will maintain high standards and ensure timely communication with cross-functional teams.
You will have ownership of Teletrac Navman and our partner software platform where you will do the initial setup and configuration for our customers, the platform users and their vehicles. Your technical capabilities will be key to ensure you administer hardware, software and configuration tools.
Further Duties and Responsibilities will include but are not limited to:

• Order Implementation: Execute tasks to support the successful implementation of orders aligned with installation requirements.
• Order Processing: Process incoming orders with a high degree of accuracy.
• Documentation Management: Use, create, and manage required documentation and maintain customer records.
• Team Collaboration: Work closely with different teams (internal and external) and build strong relationships.
• Customer Needs Understanding: Understand customer needs and requirements set out by Pre-Sales Engineering/Sales, ensuring desired outcomes.
• Value Delivery: Ensure customer requirements are met and deliver value to customer solutions.

You have a passion for excellent customer service and have a track record of building long-lasting and trusted relationships with your team, customers and the wider business.
Experience with hardware, software and setup configuration is a must. You have success in collaborating with cross-functional teams through effective communication to ensure the best outcome for the customer. You are comfortable in making decisions and thrive while working autonomously. You take ownership of your work and take the initiative to ensure the process is constantly moving.
Previous experience with SAP, GPS or Fleet Management technology would be a great advantage.
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WHO IS TELETRAC NAVMAN
Teletrac Navman is a software-as-a-service (Saa S) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. We track, measure and optimise vehicles, equipment and light assets to revolutionize your business with fleet management software.
Teletrac Navman manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. With headquarters in Irvine, CA, we have an international presence with additional offices in the United States, United Kingdom, Australia, New Zealand, and Mexico. Check our website for more info at www.teletracnavman.com
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com