• Does the twittering of birds and the rising steam from our hot springs seem invigorating to you? Do you love meeting people from all over the world?
• Does it bring you joy knowing that you'll be an integral part of what helps keep our beautiful hot springs running?
• 2 year fixed term, Gisborne – Mōrere Hot Springs location

Te Oranga o te Ao Tūroa |Our vision: Nature is thriving in Aotearoa
The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature spaces and species across Aotearoa.
Tangata whenua are inextricably linked to the whenua and te taiao, and we desire a future where whānau, hapū and iwi can thrive in their role as rangatira and kaitiaki.
Tō tātou taiāo. Tō tātou hītori. He tāonga tūturu nō Aotearoa. Maioha rawatia. Poipoia rawatia. Tukua.
Our nature. Our history. It's New Zealand's unique legacy. Enjoy it. Enrich it. Pass it on.

He angitūtanga | About the role
Te Papa Atawhai Department of Conservation's Morere Hot Springs team is looking for the next valuable member!
As Ranger Visitor Centre, you will join our front of house team as an all-rounder, playing a key role in ensuring our guests are safe and are provided with an exceptional experience. You will be responsible for opening and closing the facility, checking in and charging customers, and monitoring pool activities. Cleaning, gardening and pool daily maintenance will also be a part of your duties.
You will need to be available to work weekends. Hours will be from 10am to 6.30pm, sometimes with earlier/later starts/finishes.
The role responsibilities include:

• Customer service: assisting and advising customers about the facility services and promotions, processing payments, balancing the till at end of shift.
• Retail service: sales, monitoring stock levels, restocking and reordering, receiving deliveries
• Maintenance and cleaning: kiosk, pools, gardens buildings, reporting maintenance issues to leadership, cleaning and maintaining towels and other linens for customers
• Administrative tasks.
• Ensuring compliance with health and safety regulations.

We also have a casual opportunity available, so please check our Careers page for this opportunity if a more flexible role would better suit you.
With 364ha of native rainforest and various ancient seawater hot springs ranging from 35 - 40 degrees, you will be captivated by your new workplace. Come and enjoy the wondrous gifts that nature has to offer!

Ngā pūkenga me ngā wheako | Skills and experience
If you have some of following, we are keen to hear from you:

• You will have a friendly and sincere attitude and be capable of working independently but also able to fit in well and work alongside a team.
• You will be able to ably follow instructions, with a high level of attention to detail.
• Great customer service, versatility, flexibility, ability to troubleshoot/problem solve, pride in your work and a willing attitude is a must.
• Great time management, with a punctual work ethic.
• A strong focus on safety is imperative and a current first aid certificate is ideal.
• Experience in working with an EFTPOS point of sale or in a retail environment is a plus.

Mō te tīma | About the team
The Regional Operations Group is responsible for delivering conservation work on the ground through our biodiversity, recreation/historic, community engagement and visitor centre teams.

Ngā āhuatanga kei a mātou | What's in it for you?
DOC places importance on developing a culture where everyone can participate, thrive, and grow. We're working towards being an organisation that is diverse, equitable and inclusive by default.
You can learn more about what we offer here.

Tono ināianei | Apply now
If you require any accommodations or adjustments throughout the recruitment process, please do let us know.
Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.
The salary range for this position is $58,816.00- $66,578.00 pro-rata with the starting salary of the successful applicant being based on their relevant skills and experience.
Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.
Please note we are not engaging with recruitment agencies for this role.
Rā katinga | Applications close at 11:59 pm on 27/10/24
Me he pātai anō | For further enquiries, contact Sheree Smith, shsmith@doc.govt.nz
Taupānga | Job reference: 400/14732