You can be part of the manaaki hauora (Health Industry)!

• Permanent part-time position available for a Reception & Administration role at Te Nikau Hospital and Health Centre.
• Working 32 hours per week (8 hours a day) across a 7 day a week roster, covering a 24/7 roster including weekends and public holidays
• Strong customer service and administration background with Excellent computer skills required.

Ehara taku I toa takitahi engari, he toa takitini
My strength is not the strength of one, it is the strength of many
Are you passionate about providing exceptional administrative support to clinical services while honoring cultural diversity? Do you have a positive attitude, excellent interpersonal skills, and the ability to work effectively in a fast-paced healthcare environment? If so, we have the perfect opportunity for you!
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3a
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
Mō te tūnga | About the role
Te Nīkau Hospital and Health Centre is a vital healthcare facility serving our community. We are currently looking for a dedicated Administration Support professional to join our team and play a key role in ensuring the efficient and appropriate access to healthcare services. This role is also essential in maintaining a respectful and culturally sensitive environment for both patients and colleagues.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3 /Profile 3
For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)
What you’ll do with your time

• Demonstrate commitment to Te Tiriti o Waitangi principles when working with tangata whaiora and whanau.
• Consistently show awareness and sensitivity to cultural differences when working with patients and their whanau/families
• Maintain a high standard of customer service with a welcoming friendly manner
• Perform all administrative tasks.
• Maintain accurate, complete, and readily accessible paper-based and electronic medical records.
• Ensure patient and medical documentation is recorded, updated and stored accurately and correctly
• Answer incoming calls into the service and direct them to the correct departments as needed

Ngā pūkenga me ngā wheako | Skills and experience

• Positive attitude with excellent interpersonal and communication skills.
• Ability to maintain confidentiality and use discretion.
• Minimum of one to two years of office experience or a similar role.
• Proficiency in Microsoft Office suite (Word, Outlook, Excel).
• Strong attention to detail and accuracy.
• Willingness to learn and adapt to new technology and systems.
• Initiative and accountability in work.
• Collaborative team player.
• Ability to work with a diverse community.
• Outstanding organizational, time management, and problem-solving skills.

If you are ready to contribute to the well-being of our community and be part of a dedicated team, we encourage you to apply for this rewarding position. Te Nīkau Hospital and Health Centre is committed to creating a diverse and inclusive workplace, and we welcome applications from all qualified candidates.
Mō mātou – About us
From July last year the West Coast DHB transitioned across to Te Whatu Ora - Health NZ. This is a great opportunity to make a difference at a time of significant change in the healthcare sector.
Te Tai o Poutini West Coast we are proud of how we do things. We have a way of working that we consider unique. It's about trying new things, listening to ideas from wherever they come from and working together as one.
We are passionate about attracting, recruiting and retaining talented people – become part of our team.
Ngā hua – Benefits
Being part of the Te Tai o Poutini West Coast, you will enjoy a fantastic benefits scheme, the opportunity for flexible working arrangements and ongoing focus on your career development.
Tono ināianei –