New Zealand Job Openings
tranzurban
Transport Communication Support / NSC Coordinator
Lower Hutt
FULL TIME & PART TIME
October 13, 2024
Our Network Support Centre (NSC) is pivotal in keeping our urban bus drivers moving while they are out on the road and coordinating safe public transport systems for our team and their passengers. The NSC team have an operations focus and deliver accurate and real-time radio support to ensure the smooth operation of our public transport bus network.
We have flexibility for both full-time and part-time positions which will operate on a 7 day rotating roster, based at our Lower Hutt Depot.
As a NSC Coordinator you will:
- Support our drivers via radio to solve any on-road problems and queries to ensure the safe day to day delivering our transport services
- Monitor our Real Time Information (RTI) system to proactively resolve operational issues
- Manage our RTI system for regular reporting and data analytics
- Coordinate bus movements during major events, breakdowns, accidents, and traffic delays
- Work closely with our operations team to proactively manage our services, such as communicating changes and escalating ongoing issues that need attention.
We are looking for:
- Advanced communication skills, including verbal and written to clearly communicate concise information calmly
- An interest in the public transport sector
- A skilled multi-tasker, with problem solving and decision making abilities
- Good computer skills and the ability to accurately record information in real time
- Able to apply and follow process steps; sometimes while operating in a time critical situation
- Strong time management and organisation.
- Career Growth opportunity for someone looking to take the next step in the transport industry!
- Supportive team environment to set you up for success
- Competitive salary
- Learning and development opportunities
Does this sound like the role for you? Apply today as we will be reviewing candidates as they apply.
Applicants for this position will only be considered if they have NZ residency or a valid NZ work permit.
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