About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Work Broker, Queen Street – Secondment/Fixed-Term Role to September 2025

• Location: Queen Street Service Centre
• Salary range starting from (B05) $78,222.00 - $94,689.00

Join our team as a Work Broker in the Queen Street Service Centre and make a difference by connecting people with meaningful employment opportunities!

What you'll be doing | He aha tāu e mahi ana
You will have the agility to navigate and pursue professional working relationships within the community, building rapport with local businesses and partners to support the local labour workforce in creating sustainable outcomes.
Your primary responsibility is sourcing vacancies and placing clients into these roles so, you'll need to be a real "people person" with excellent communication ability relating to our clients and employers. Experience in employment services or recruitment is advantageous!
This role takes a lead in engaging with Health Care, Construction, Retail Trade, Education & Training, Manufacturing, Horticulture and other industries to support engagement and recruitment of our clients into seasonal and permanent opportunities, sourcing clients for recruitment and training programmes, and other labour market activity as required.

• Work with employers to establish and promote vacancies, complete recruitment process and support induction.
• Educate employers on details of our Products and Services.
• Work with colleagues across the region including Work Brokers and Case Managers, to connect clients to seasonal and permanent work available in the region.
• Provide in work support to clients placed in employment.
• Ensure that internal systems are kept up to date, recording all interactions with employers and clients.
• Work with the Labour Market Team to complement Immigration, Skills for Industry and Cadetship work programmes.
• Support Connected and Service Centre activity, which may include reporting, spread sheet analysis, outbound calling and texting.

A fast-paced, pressured environment is where you thrive, and you enjoy using your tenacity and initiative to find solutions and achieve goals.

What you'll bring | Ngā pūkenga kauneke

• Proven experience in recruitment, employment services, or a similar role where relationship-building with employers is key.
• A focus on results with the ability to work under pressure to meet deadlines, job placement targets and an ability to navigate setbacks.
• Confidence in cold calling, networking, and using technology to source employment opportunities.
• The ability to identify job opportunities and know what strategies to use to engage employers considering the local labour market.
• Excellent communication and organisational skills, with the ability to prioritise and manage multiple tasks effectively
• Flexibility to travel within the region to meet employers as required.

What we offer | He aha tā mātou e tuku

• Help shape the future of New Zealand's workforce by supporting clients into meaningful employment.
• Work in a dynamic environment where you can make a direct impact on your community.
• Access to coaching, fantastic orientation, and knowledgeable colleagues to ensure success in this fixed-term role.
• A competitive salary range of $78,222 to $94,689 per annum, based on your experience and skills.

Position Description

http://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/work-broker.docx

Salary range: $78,222.00 - $94,689.00

Salary is aligned to your skills, knowledge and relevant work experience.

How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form and answer the two questions below in your cover letter.
Application Questions
*

• Why are you interested in this position? Please include how it aligns with your career development goals? (Response maximum 1500 characters)
• What do you identify as your top three key strengths or skills, and how would you apply them to this role? (Response maximum 1500 characters)

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact Manager Regional Employment on chris.hunt013@msd.govt.nz
Internal MSD Employees – please apply through your my HR portal at work. This will ensure that your my HR employee profile is visible as internal candidate.
Closing date: 5.00 pm Friday 18th October 2024

Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.