Apply for ACS Operations Assistant Role at DHL Express

Nigeria Job Openings

DHL Express

ACS Operations Assistant

Ikeja

FULL TIME

October 16, 2024

(2400B75)

Nigeria-Lagos-Ikeja | Full-time | Permanent | Flexible Working Times

Role Purpose
Assist with the development and ongoing operational support for DHL Network flight. Develop processes to integrate high speed delivery solution for ACS freight services. Ensure smooth movement of cargo within the network by making sure that data are accurately and timely updated. Assist with ensuring overall objectives of high level of customer service and profitability are achieved.

Liaise and communicate with existing ACS clients to provide reliable services, ensuring their needs and expectation are

met, thus working towards achieving the departmental and regional target.

Develop and maintain intimate knowledge of customers’ current and anticipated business practise with process.

Recommend improvement and cost saving solution.

Ensure data related to shipment are accurately and timely updated in TGV, CMS and other relevant application used by ACS team.

Develop operational checklists to support execution of network flight to ensure no operational issues are overlooked

Maintain up to date database of contacts both operational and customer ( internal / external )

Accumulate, comprehend and be fully aware of all relevant sales and marketing information in order to quickly and effectively make appropriate decisions to achieve the commercial objectives of the department, without reference if appropriate

Efficient communication of information to warehouse, load control, NCC and any other supporting staff.

Constantly evaluate the ACS operation performance and identify solutions to problems that restrict performance improvement

· Liaise with Aviation Operations and Commercial Managers to identify opportunities with local and key account customers to grow existing business to propose solutions that to maximise revenue

General coordination of ACS HUB activities by giving instruction and support to 3rd party staff on what is expected of them daily.

. Generate daily shipment on-hold list and accept shipment from interline partners.

Degree level or equivalent combined.

Skills required include relationship, networking, creative problem solving, negotiation and presentational skills

Ability to take independent initiatives at short notice, as required and be very resilient.

Good interpersonal skills

Problem solving

At least 2 years airline and/or cargo forwarding/shipping experience supplemented by planning, producing reports and presentations exposure.

Posting Legal Entity DHL Aviation (Nigeria) Ltd.

Employee Referral Program

Refer a Friend

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

CBM Christoffel-Blindenmission Christian Blind Mission e.V

Driver/Logistics Assistant - BMZ TDA Project

Abuja

November 26, 2024

View Job Description

Firewood Rice Nigeria

Restaurant Food Server

Lekki

FULL TIME

November 26, 2024

View Job Description

CBM Christoffel-Blindenmission Christian Blind Mission e.V

Humanitarian Programme Officer - BMZ-TDA Project

Abuja

November 26, 2024

View Job Description

ST MARY DEDICATION BRITISH INTERNATIONAL SCHOOL

Sales Representative

Benin City

FULL TIME

November 26, 2024

View Job Description

The Future Edge

Operations Manager

Lagos

FULL TIME

October 8, 2024

View Job Description

Blakskill Limited

Head of Operations

Lagos

FULL TIME

October 7, 2024

View Job Description

Elkins Marine Training International Nigeria (EMTIN)

Administrative Manager (Operations)

Agente de Tesorería

Abuja

November 26, 2024

View Job Description

ST MARY DEDICATION BRITISH INTERNATIONAL SCHOOL

Sales Representative

Benin City

FULL TIME

November 26, 2024

View Job Description

Kuda Technologies Ltd

Vice President of People

Lagos

November 26, 2024

View Job Description