Job Title: Field Engineer (Asaba)
Company Overview
Connekt Broadband by Tech4mation Limited is a leading internet service provider based in Lagos, Nigeria. We specialise in delivering reliable and high-speed internet services to retail customers and enterprises through radio and fibre technologies. Our mission is to connect people and businesses with fast and seamless internet solutions that enable them to thrive in the digital world. We are dedicated to providing exceptional customer service and staying at the forefront of technological advancements in the industry.
We are seeking a skilled and motivated Field Engineer to join our team, specializing in radio and fibre installation across Asaba. As a Field Engineer at Connekt Broadband, you will be responsible for the installation, maintenance, and troubleshooting of server hardware and software, as well as fibre and radio network infrastructure. You will design and deploy networks, support backend projects, and ensure customers can effectively operate their equipment for the best possible user experience.
Responsibilities

• Install, configure, and maintain radio and fibre optic equipment and systems.
• Set up and manage base stations, ensuring optimal performance and reliability.
• Perform splicing and testing of fibre optic cables.
• Climb and work on towers and other high structures to install and maintain equipment.
• Conduct site surveys and assess technical requirements for installations.
• Provide troubleshooting and support for network issues, ensuring minimal downtime.
• Develop solutions to maintain optimal network performance and system requirements.
• Collaborate with the support team to improve service delivery and customer satisfaction.
• Design and deploy functional networks, including LAN, WLAN, and WAN.
• Configure and install software, servers, routers, and other network devices.
• Maintain accurate records of installations, repairs, and maintenance activities.
• Mentor team members on technical issues, particularly in fibre and radio technology.
• Educate customers on best practices for using services and equipment.
• Teach customers how to operate equipment correctly for optimal performance.

Qualifications

• Proven experience in radio and fibre installation.
• Ability to climb towers and work at heights.
• Proficiency in splicing and configuring fiber optic cables.
• Strong technical knowledge of base station setup and maintenance.
• Strong understanding of network protocols, security, and performance tuning.
• Excellent problem-solving skills and the ability to work under pressure.
• Experience with network management tools and software.
• Strong communication skills, both verbal and written and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail, excellent problem-solving skills and a commitment to quality.
• High level of professionalism and dedication to safety standards.
• Willingness to learn and adapt to new technologies and methodologies.

Join our team and become part of a company that is at the forefront of providing cutting-edge internet solutions to individuals and businesses. We offer a competitive salary, attractive commission structure, and comprehensive benefits package. You will have the opportunity to work in a collaborative and supportive environment, where your contributions will be valued and recognised.
To apply, please submit your resume and a cover letter detailing your relevant experience and how you believe you can contribute to our sales team's success. We appreciate all applications, but only selected candidates will be contacted for an interview.
Connekt Broadband is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent