Nigeria Job Openings
Codelab LLC
Front Desk Receptionist / Social Media Manager
Abuja
FULL TIME
November 6, 2024
Only Candidates living in Lugbe, airport road, Galadimawa and its environs will be considered.
Job title: Front Desk Receptionist / Social Media Manager
Job Location: Abuja
Workplace type: On-site
Company Description
Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.
Job Summary:
As the Front Desk Communication Specialist, you will be responsible for managing the reception area, handling all incoming inquiries, and serving as the face of our company. Additionally, you will leverage your social media expertise to maintain and enhance our online presence across various digital platforms, including our website, Linked In pages, and other relevant channels.
Key Responsibilities:
Front Desk and Customer Service:
Education and Experience:
Job Type: Full-time
Pay: ₦110,000.00 per month
Application Question(s):
Job title: Front Desk Receptionist / Social Media Manager
Job Location: Abuja
Workplace type: On-site
Company Description
Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.
Job Summary:
As the Front Desk Communication Specialist, you will be responsible for managing the reception area, handling all incoming inquiries, and serving as the face of our company. Additionally, you will leverage your social media expertise to maintain and enhance our online presence across various digital platforms, including our website, Linked In pages, and other relevant channels.
Key Responsibilities:
Front Desk and Customer Service:
- Greet and welcome all visitors, clients, and staff in a friendly and professional manner
- Handle incoming phone calls, emails, and other communication channels promptly and courteously
- Provide general information and assistance to clients and visitors
- Manage the reception area, ensuring it is neat, organized, and well-stocked
- Maintain accurate records of visitor logs and sign-in/out procedures
- Coordinate with other departments to assist with various administrative tasks
- Handle sensitive information and maintain confidentiality
- Demonstrate a positive and helpful attitude at all times
- Manage and maintain the company's website, ensuring it is up-to-date and reflects the brand's image
- Create and curate engaging content for the company's Linked In, Facebook, and other social media channels
- Monitor and respond to inquiries and comments on social media platforms in a timely manner
- Analyze social media metrics and provide recommendations for improvement
- Collaborate with the marketing team to align digital communication strategies
- Stay up-to-date with the latest social media trends and best practices
- Assist with the development and implementation of digital marketing campaigns
Education and Experience:
- Bachelor's degree in relevant field
- Minimum 2 years of experience in a customer service or front-desk role
- Proven experience in social media management and digital communication
- Strong understanding of various social media platforms and their functionalities
- Must have completed NYSC
- Excellent communication and interpersonal skills, both verbal and written
- Proficient in Microsoft Office Suite (Word, Excel, Power Point)
- Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
- Understanding of basic website maintenance and content management
- Strong attention to detail and ability to multitask
- Problem-solving and conflict resolution skills
- Adaptable and flexible in a fast-paced environment
- Proficiency in English; knowledge of other languages is an advantage
- Excellent organizational and time management skills
- Friendly, professional, and customer-oriented demeanor
- Ability to work collaboratively with cross-functional teams
- Proactive and willing to take initiative
- Committed to continuous learning and improvement
- Passion for providing exceptional customer service
Job Type: Full-time
Pay: ₦110,000.00 per month
Application Question(s):
- Do you have any experience with Social Media Handling?
- Where in Abujd do you live?
- Abuja (Required)
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