Nigeria Job Openings

MKOBO MICROFINANCE BANK

Internal Control Officer

Lagos

FULL TIME

October 1, 2024

MKOBO is a fully licensed Microfinance bank by the Central Bank of Nigeria (CBN) in Lagos, Nigeria. MKOBO was conceived to help solve consumers’ need for access to short-term emergency credit. Our goal is to provide access to short term unsecured loans, which is easily accessible. We cater to the demography currently undeserved by the Commercial banks in our aim to help increase financial inclusion of the Nigerian population.
We are recruiting to fill the position below:
Job Position: Internal Control Officer
Job Location: Lagos, Nigeria
Employment Type: Full Time
Workplace Type: Onsite
Job function: Risk & Control
Job Role

The primary purpose of this role is to provide operational support for the Lifeline Asset Finance (LAF) activities of the Bank.
The LAF Operations Associate ensures that all operational activities for LAF partners and riders are carried out efficiently with a high level of professionalism and superior customer service.
Oversee daily operational activities of the riders and partner related matters
Responsible for Bike recovery in the event of payment default by riders.
Follow up with service centres for quick repairs and servicing of bikes
Engage all third-party service providers for Asset insurance, tracking and registration processing.
Engaging LAF Partner representatives and officers on LAF related matters
Conduct riders pre-screening and on-boarding exercises
Liaise with internal stakeholders on all matters involving LAF riders and ensure speedy resolution to service issues.
Conducts daily monitoring and tracking of the motorcycles assigned to LAF Partners/Riders
Act as the first point of call in providing operational support for the LAF riders
Escalate to the COO all issues which requires management decision and Authorization
Monitor and assess operational risk exposures, events, business and IT incidents to ensure such cases are appropriately escalated.
Support the business in development and implementation of appropriate risk controls to mitigate such incidents.
Embedding an appropriate risk culture.
Internal controls function to minimize risks and protect assets, ensure accuracy of records, promote operational efficiency, and encourage adherence to policies, rules, regulations, and laws.
Identify the risks that a business faces and develop preventive strategies.
Reviewing of SOP from time to time.
Provide training on policy and controls.
Review Vendor creation, Customer Creation (Agreements), and Credit setting for customers.
Review Capex project briefs and compliance with procedures.

Qualifications

Candidates should possess a Bachelor's Degree in Accounting, Economics, Statistics, or any related field.
2-3 years of experience in risk and internal control.
Certification in MCIB is a plus.

Must have skills:

Customer service excellence
Relationship Management
Interpersonal relationship
Good analytical skill
Microsoft excel proficiency
Communication

Good to have skills:

Interpersonal skills

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