Nigeria Job Openings

Berger Paints Nigeria Plc

Quality Assurance Manager

Lagos

FULL TIME

October 30, 2024

The Quality Assurance Manager is responsible for overseeing all aspects of quality assurance to ensure the organization’s products consistently meet required standards.
This role plays a key part in developing, implementing, and managing quality systems and processes, driving innovation, and ensuring workplace safety.
The Quality Assurance Manager works closely with cross-functional teams, including Sales, to deliver high-quality products that meet customer expectations and regulatory requirements.

Key Responsibilities
Quality Assurance and Compliance:

Develop and Implement Quality Standards: Establish, maintain, and enforce quality assurance protocols to ensure all products meet specifications, functional standards, and regulatory requirements.
Quality Monitoring and Testing: Coordinate and supervise quality testing across all stages of production to proactively identify potential issues. Implement inspection procedures to monitor product quality and ensure compliance.
Evaluation of Raw Materials: Oversee the quality evaluation and testing of raw materials, including working with suppliers to resolve any quality issues.
Supervision of Demineralized Water Treatment Plant: Manage the operations of the demineralized water treatment plant to ensure water quality meets production and regulatory standards.
Product Complaint Review and Resolution: Investigate customer product complaints, analyze root causes, implement corrective actions, and develop preventive measures to reduce recurring issues.
Sales Support: Provide technical assistance to the Sales team for product inspections and recommendations that meet customer requirements, ensuring product quality aligns with customer needs.
Regulatory Compliance: Ensure products adhere to relevant federal, state, and organizational standards. Regularly review and update QA processes to reflect changes in regulatory and industry standards.
Documentation and Reporting: Maintain accurate records of all quality assurance documentation, including quality reports, statistical reviews, and corrective actions.
Weekly and Monthly Reporting: Submit weekly reports summarizing QA activities and monthly summary reports that highlight key findings, corrective actions, and continuous improvement initiatives. Innovation and Continuous Improvement
Innovation in QA Processes: Proactively seek and implement innovative solutions to enhance QA processes, product reliability, and production efficiency.
Data-Driven Quality Improvements: Use collected data to identify quality improvement areas, optimise processes, and implement strategies to increase productivity.
Trend Analysis: Stay informed on industry advancements and incorporate relevant trends and technologies into quality assurance strategies.

Safety and Risk Management:

Safety Compliance: Ensure all QA activities are performed in accordance with safety standards and guidelines. Promote a safety-conscious culture within the QA team and production environments.
Risk Identification and Mitigation: Identify potential risks in the QA process and implement strategies to mitigate them, maintaining safe and compliant operational standards.
Workplace Safety Training: Conduct regular training for the QA team to ensure adherence to safety practices and protocols. People and Resource Management
Team Leadership and Development: Lead recruitment, training, and development efforts for QA team members. Provide coaching, performance feedback, and motivation to create a high-performing team focused on quality and safety.
Training and Capacity Building: Identify skill gaps within the team and coordinate training to enhance capability in quality standards and regulatory compliance.
Collaboration and Communication: Maintain strong communication with QA, technical, production, and cross-functional teams to ensure alignment on quality objectives and procedures.

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