Nigeria Job Openings
Firewood Rice Nigeria
Restaurant Branch Manager
Lagos
FULL TIME
September 25, 2024
- Oversee all restaurant activities to ensure smooth operations.
- Ensure the restaurant complies with health, safety, sanitation, and legal regulations.
- Implement standard operating procedures and ensure staff adheres to company policies.
- Monitor inventory levels, manage supply orders, and minimize wastage.
- Recruit, train, and supervise restaurant staff, ensuring high performance and positive team dynamics.
- Schedule shifts and allocate responsibilities to the team.
- Conduct regular performance reviews, providing feedback, coaching, and development opportunities.
- Ensure proper onboarding and continuous training for new hires.
- Ensure exceptional customer service is provided consistently, addressing complaints and resolving issues promptly.
- Regularly monitor customer feedback to improve service delivery and enhance guest satisfaction.
- Lead by example by engaging with customers and maintaining a welcoming environment.
- Manage the restaurant’s budget, controlling costs, labor, and overheads.
- Analyze sales and revenue reports, identifying opportunities to improve profitability.
- Prepare and present financial reports and performance updates to upper management.
- Work with the marketing team to execute promotional activities that increase foot traffic and boost sales.
- Develop and implement strategies to attract new customers and retain existing ones.
- Monitor competitor activity and adjust the restaurant's offerings and marketing strategies accordingly.
- Ensure the restaurant meets all local licensing, health, and safety requirements.
- Submit timely reports on sales, employee performance, inventory, and customer feedback to upper management.
Pay: ₦150,000.00 - ₦200,000.00 per month
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