Norway Job Openings
Herbalife
CRM Representative for Nordic with primary Norwegian market
Lysaker
FULL TIME
October 29, 2024
Fornebuveien 46-48
Lysaker 1366
Norway
In this role you will:
- Delivery of the highest levels of the Customer experience.
- Respond timely and effectively to Customer queries received via all channels of communication, in accordance with standards & targets.
- Outbound calls to distributors close to qualify, recognition etc.
- Actively support team Nordic with field related projects.
- Proof reading and translating
- Be part of the Core country team of Norway.
- Ensure the highest levels of service and response accuracy.
- Accurate & timely processing of orders & Back Line activities with associated tracking in accordance with standards and Service Level Agreements.
- Support Customer needs, effectively handling all interactions and providing positive outcome in every instance for the Customer.
- Customer records maintenance.
- Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained.
- Interact with all levels throughout the organization: Customers, Supervisors and Managers.
Our Requirements:
- An outgoing and positive attitude with the ability to positively influence.
- An exceptional service track record with proven levels of focus within this arena.
- Highly capable of engaging with Members to coach, up educate & positively influence.
- Fast learner and ability to influence and adapt quickly to changes.
- A self-motivator with excellent organizational skills.
- Demonstrates excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Command of the English language (in addition to Norwegian).
- PC literacy is essential.
- Strong Word Processing Skills.
- Ability to work independently and as part of a team.
We offer:
- Hybrid model (3 days from office, 2 from home).
- Gym fee reimbursement.
- 2 paid volunteering days.
- Eyecare scheme.
- Life insurance.
- Yearly bonus - based on full achievement of specified company goals and personal performance.
- Up to 50% discount on HB products.
- Free products in the office.
Who we are:
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.
Our company offers a culture focused on people, their needs, relationships and career to help expand talents and a chance to change lives: https://iamherbalifenutrition.com/.
For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.
#LI-Hybrid
#LI-HS1
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