Norway Job Openings
Amer Sports
Customer Service Representative Norway W/M - AMER SPORTS
FULL TIME
August 12, 2024
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.
Salomon ,“The Mountain Sport Company”, was founded in 1947 in the heart of the French Alps, the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.
Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoors through its sustainability program. Diversity is one of Salomon’s five central values, therefore we are committed to creating an inclusive environment for all.
Salomon is headquartered in Annecy, France.
Job Description
You are very customer-oriented and have experience in this field.
You speak Danish fluently or at least, Norwegian fluently in addition to English.
You have a particular interest for sport and outdoor industry ? ️
Have a look on our new job ad! ️
Join our customer service team, where you'll deliver efficient and consistent service from start to finish, supported by your expertise and enthusiasm. Your role will include:
- Providing excellent proactive customer service by building strong relationships and ensuring seamless communication both internally and externally.
- Ensuring all customer needs are met and opportunities maximized by accurately interpreting and actioning instructions and requests.
- Processing customer orders accurately in our IT systems, meeting all SLAs, and upselling additional products and services where appropriate.
- Taking ownership of all orders to ensure they are completed on time and in full, keeping customers informed professionally and honestly.
- Establishing and maintaining good communication channels with customers and colleagues to address any problems and issues.
- Achieving individual and team targets, objectives, and personal development goals.
- Supporting colleagues as needed and identifying opportunities to enhance existing practices.
Qualifications
- Languages: Fluency in Danish (or Norwegian) and English
- IT Skills: Good knowledge of Excel, knowledge of SAP is a plus
-
Skills:
- Effective interpersonal and communication skills
- Excellent attention to detail
- Be able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated
- Strong customer focus
- Proactive
- Ability to thrive in a sale driven team environment
- Highly organised with a “can-do” attitude
- Experience and passion for the Sports and Outdoor Industry with focus on Golf and Winter Sport
Additional Information
Full-time, permanent contract
Position based in Lørenskog, Norway
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