Responsibilities

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients.
• Manage the renewal process for small to medium businesses.
• Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
• Grow the revenue stream by identifying new logo opportunities, win-back opportunities and cross-sell opportunities.
• Proactively look for ways to improve the customers’ current processes and implement/upgrade new or more effective modern solutions.
• Collaborate with the Solution Sales to develop accounts and achieve revenue targets
• Provide support to customers to help resolve complex contract or usage queries and invoice disputes
• Effectively and powerfully communicate the value proposition to prospective customers through a consultative process to ensure customer growth.
• Develop and maintain consistent and accurate data in relevant CRM software (e.g. SFDC) and other sales tools to support forecasting

Skills

• Minimum of two (2) years of inside Sales, renewal sales or sales support experience with a strong track record of success.
• Proven success in B2B sales, and account management experience are preferred
• Highly driven, focused and committed with consistent sales achievement
• Proven ability to work independently as well as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment
• Ability to manage and report on opportunities throughout the various stages within the sales pipeline.
• Proficiency in CRM software (e.g., SFDC) and Microsoft Office Suite skills
• Ability to operate in a high velocity, metrics driven sales organization
• Positive “can do” attitude, sense of urgency and strong desire to be successful
• Strong phone presence with active listening, negotiation and closing skills
• Have a knowledge of up-to-date industry trends, competitors, and emerging technologies
• Excellent verbal and written communications skills
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Fluency in Norwegian and English languages.
• Bachelor's Degree Preferred

• 
  Beautiful modern office in central Oslo with frequent social events
• 25 days holiday per year plus 5 extra days off at Christmas and Easter
• Two paid volunteer days to contribute to causes in your community
• Sponsored gym membership (up to 250kr per month)
• Free group training two days a week with personal trainer
• Free use of training facilities at the office
• Access to company cabin
• Canteen with discounted lunch prices
• A focus on a healthy work life balance with access to great health insurance and pension
• Access to free services providing support and counselling
• Flexible working and hybrid working arrangements for most roles