• Stakeholder Collaboration: Engage with stakeholders to comprehensively understand and document business objectives, processes, and requirements, ensuring alignment with organizational goals.
• Communication and Engagement: Maintain an up-to-date understanding of customer needs and strategies through both formal and informal communication. Facilitate project meetings and deliver presentations to diverse audiences, including senior management, business teams, and technical staff.
• Project Documentation: Develop and manage essential project documentation, including issue logs, meeting minutes, schedules, project summaries, and updates.
• Information Analysis: Conduct in-depth analysis of information from multiple sources, reconcile conflicts, break down high-level information into detailed insights, and identify business process/system inefficiencies.
• Requirements Documentation: Transform gathered information into clear and comprehensive business requirements documents, functional specifications, and other relevant documentation, such as swimlane diagrams, use cases, flow/sequence diagrams, future state proposals, and UAT plans. Ensure all documentation is well-structured, detailed, and easily understandable.
• System Integration: Verify that system requirements align with business needs, ensuring seamless integration and implementation of new systems or system features.
• Development and Testing Support: Work closely with developers to implement requirements, offer guidance to testers in developing test plans and cases, and ensure implemented solutions meet specified requirements and quality standards.
• Facilitation and Presentation: Facilitate, train, and present deliverables to all stakeholders.

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
• 4-6 years of experience in business process documentation, design, and analysis; business process workflow preferable.
• Proven ability to handle multiple tasks, set priorities, and schedule and meet deadlines.
• Comprehensive understanding of the software development lifecycle.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret needs and translate them into application and operational requirements.
• Proven ability to work with users, offshore business team, and developers to define and document solutions to business requirements
• Proven experience of UML modeling, and the development of use case documents and other UML diagrams
• Prior experience on working with tools to create mocks and wireframes.
• Proven ability to understand IT projects and concepts as they relate to high-level business objectives and business processes, and the ability to effectively present those concepts to both IT and non-IT audiences
• Ability to draw system and application architecture diagrams
• Strong written and verbal communication skills in English.
• Proven ability to interact effectively with various levels of an organization.

• Based on experience + bonus + benefits