Join Our Team as a Customer Service Representative (CSR) at Asraderm.pk
Are you passionate about delivering exceptional customer experiences? Do you have a knack for solving problems and making customers smile? If so, we want you to join our dynamic team at asraderm.pk as a Customer Service Representative (CSR).
Job Role: Customer Service Representative (CSR)
Location: Wapda Town, Lahore, Pakistan
Responsibilities:
As a Customer Service Representative at Asra Derm, you will:
- Provide top-notch customer support via phone, email, and chat.
- Assist customers in resolving inquiries, issues, and ticketing-related concerns.
- Offer information about our services, events, and promotions.
- Troubleshoot and resolve technical issues related to our platform.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve our services and resolve complex problems.
- Deliver an exceptional customer experience that aligns with our brand values.
Requirements:
To succeed in this role, you should have:
- Excellent communication skills in English and Urdu, both written and verbal.
- Strong problem-solving abilities and a customer-centric mindset.
- Patience and empathy when dealing with customer concerns.
- Basic computer skills and familiarity with online ticketing platforms is a plus.
- A flexible schedule, as the role may require occasional evening and weekend availability.
Job Type: Full-time
Salary: Rs30,000.00 - Rs40,000.00 per month
Contact us at: 03488881117
Job Type: Full-time
Pay: Rs30,000.00 - Rs40,000.00 per month
Application Deadline: 10/11/2024