We are looking for a calm and capable Female Candidate. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and support. Your role will involve addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints efficiently and effectively.
Provide detailed product/service information to customers.
Maintain accurate and detailed records of customer interactions.
Collaborate with other team members to ensure a seamless customer experience.
Identify and escalate priority issues to the appropriate departments.
Follow up with customers to ensure their issues are resolved to their satisfaction.
- Ability to work as per instructed by Seniors.
Location: DHA phase 7 Extension, Near Akhtar Colony.
Preference will be given to nearby residents.
Please apply only if you meet the requirements, you can also share your CV on amreen@fiber-beam.net
Job Types: Full-time, Fresher
Pay: Rs30,000.00 - Rs35,000.00 per month