One of our group of companies (One of the largest organization in Pakistan in the unique service industry) is hiring experienced, highly motivated, talented, independent and career oriented females to join our team.
Post: Customer Service Manager (Female)
Job Type: Full-time, Indoor Office Based Job, Females Only.
Job Days & Timing: Monday to Saturday | 9 Hours per Day
Job Description:

• Organization will assign you registered clients.
• You will provide consultancy to the clients.
• You will send customized proposals to the clients using Whats App and other tools.
• You will do follow up with the clients.
• You will arrange meeting between clients within the office premises.
• You will ensure smooth customer service to the clients.
• You will ensure customer is provided agreed upon service within the time duration.
• You will manage a team of 2 to 5 consultants under you.

Requirements:

• This position is only for females.
• At least Graduate or Masters level education is required.
• 5+ years experience of customer service in a very fast paced organization.
• Must have good command on computer, different applications use of mobile and different IT tools.
• Must have good communication skills in English and Urdu, ability to provide good consultation & guidance to the clients and to retain the customers using your high quality customer service.
• We are looking for highly energetic, sharp mind, intelligent females having positive and strong mindset, friendly attitude and strong personality.

Office Locations:
We have three offices in Karachi and candidate will be posted on the location near their home.

• DHA Phase VI, Karachi
• Block 10, Gulshan-e-Iqbal, Karachi
• Block D, North Nazimabad, Karachi

Package:
We are looking for high performance team members hence we are ready to offer high remuneration package based on skills, education and relevant experience. Our package include:

• Excellent Basic Salary
• Monthly Medical Allowance
• Monthly Transport Allowance
• Monthly Performance Reward
• Monthly Commission
• Maternity Reimbursement
• Emergency Medical Support
• Weekly & Monthly Lunches
• Monthly Rashan (Food) Support for Needy Female Families
• Wedding / Marriage Support for Team
• Family Medical Allowance
• Annual Performance Bonus
• Annual Increment
• Women Empowerment Programs
• Female Friendly Environment (All Team Members are Female including Director and Managers)

Job Type: Full-time
Pay: Rs125,000.00 - Rs200,000.00 per month
Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 5 years (Preferred)

Language:

• English Language (Preferred)