Pakistan Job Openings

RTS Global Services

Customer Support Representative - Night Shift

Rāwalpindi

FULL TIME

October 21, 2024

RTS GLOBAL SERVICES is on the route to making its clients successful in their targeted market. RTS GLOBAL SERVICES aims to offer quality services to its clients through its people. We are working towards offering opportunities to candidates in Pakistan. We have a professional working environment and we build leaders.
Job Description
  • Handle inbound customer complaints and technical queries.
  • Make outbound calls to queries that are received through the website and social media pages.
  • Handle billing-related queries.
  • Work with the team and entertain all customer queries accurately.
  • Handle social media chat channels for receiving queries.
  • Work with the sales team to deliver to customers asking for services.
Job Requirements
  • Minimum 1 year of experience is preferred working in the US Market
  • Should be a graduate in Marketing or Business Administration discipline
  • Should be proficient with MS Office
  • ZOHO CRM knowledge will be a plus
  • Should have a learning attitude
  • Should be high with energy
  • Should be able to work independently
Note: This is an on-site Job
Timings: 7pm - 3am
Location: Masood Arcade, IJP Road, Islamabad
Job Type: Full-time
Pay: Rs45,000.00 - Rs50,000.00 per month
Experience:
  • customer support: 1 year (Preferred)
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