Pakistan Job Openings

World Food Programme

IT Operations Officer (Foundation ICT Lead) - NOA - Islamabad

Islamabad

FULL TIME

October 18, 2024

DEADLINE FOR APPLICATIONS

31 October 2024-23:59-GMT+05:00 Pakistan Standard Time (Karachi)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:

https://www.wfp.org

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and feedback on work performed. They actively contribute to the compilation, analysis, maintenance and reporting of IT data to maximize the effectiveness of IT services. They resolve daily issues and provide timely support to the design, development and usage of systems.

Purpose of the assignment is to support the delivery of efficient and effective IT and Telecommunications (TC) services, contributing to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy

ABOUT JOB

Job Title: IT Operations Officer (Foundation ICT Lead)

Grade: NOA

Type of contract: Fixed Term

Duration: 12 Months

Duty Station: Islamabad

Date of Publication: 18 October, 2024

Deadline of Application: 31 October, 2024

This vacancy announcement is for Pakistani Nationals.

Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile at the current or lower level in Pakistan.

TERMS AND CONDITIONS
WFP offers a competitive benefits package including salary, pension, leave plus a medical insurance.

JOB PURPOSE

Purpose of the assignment is to support the delivery of efficient and effective IT and Telecommunications (TC) services, contributing to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy..

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

1. Support the budgeting, planning and deployment of IT and Telecommunications systems that are aligned with business needs, in accordance with WFP corporate standards.

2. Provide support to maintain IT and Telecommunications systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.

3. Install and configure new computer hardware for improving and upgrading system performance; support any technology upgrades as required.

4. Provide data and documentation to support the procurement of TC/IT equipment and services at and in line with WFP rules and regulations.

5. Collate data and contribute to the preparation of accurate reports on IT/TC investments and costs, providing information to inform decision-making by stakeholders.

6. Develop technical skills and knowledge and build awareness of industry developments.

7. Respond to queries from users, understanding and resolving issues, providing advice and ensuring IT policies, procedures, systems and tools are correctly applied to support them.

8. Guide junior staff, acting as a point of referral and supporting them with analysis and queries.

9. Support the capability building of staff through the organisation and/or review of training programs aimed at developing skills/knowledge in IT and TC.

10. Coordinate with other UN agencies in order to network, align activities and support possibilities of inter-agency collaboration in the field of IT and Telecommunications.

11. Interact effectively with colleagues and user groups to understand their needs and provide appropriate technical support.

12. Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.

13. Follow operational plans and deliver resource requirements at the onset of an emergency. Update all relevant plans on a regular basis.

14. Actively contribute to the compilation, analysis, maintenance and reporting of IT data to maximize the effectiveness of IT services.

15. Lead the Service desk team to resolve daily issues and manage assets efficiently.

16. Provide timely support to the design, development and usage of systems.

17. Support the delivery of efficient and effective IT and Telecommunications (TC) services.

18. Develop and/or support the usage/deployment of corporate systems and applications, corporate tools, data and databases.

19. Contribute to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

20. Perform any other duties as assigned by the supervisor.

QUALIFICATIONS AND EXPERIENCE

Education: Advanced university degree in IT, Computer Science or relevant field or First University degree with additional 2 years of related work experience or trainings/courses.

Experience: Minimum 3 years professional/ managerial level experience in IT &/ or Telecommunications (TC) services preferably with International Organization or UN system.

Language: Fluency in both oral and written communication in English.

HOW TO APPLY

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at
global.hrerecruitment@wfp.org
in case you face any challenges with submitting your application
Only shortlisted candidates will be notified

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