Manager Business Development

• Managing a pipeline of new and repeat business opportunities to achieve targets
• Developing and selling solutions for B2B customers by project managing across internal stakeholder groups, business units, geographies and product lines.
• Manage ongoing B2B customer relationship (potentially up to and above GBP 1M) to ensure customer success and retain and grow income.
• Contribute to the development and implementation of B2B sales strategy within an assigned territory.
• Contribute to business planning and setting of income targets across business units.
• Capturing and reporting insight around our B2B audience

• Contributes to setting business targets and reforecasts
• Leads on sales strategy and implementation within the assigned territory, including market, industry, channel and product selection.
• Informs regional strategy and income targets through data-driven insight.
• Collaborates with senior leadership to develop resourcing plans and budgets.

• Identifies and acts on new opportunities, leveraging internal and external networks, monitoring tender sources in particular
• Contributes to a prospecting plan with Business Pursuit roles to identify and pursue key stakeholders in target organisations.
• Manages a pipeline of new business opportunities including contact with the customer - pitching, negotiating and closing.
• Establishes B2B customer requirements and works across internal teams to develop solutions, bids and quotes that deliver on these and help win business
• Works with country and regional marketing teams to develop an annual marketing plan that helps achieve B2B sales targets.

• Takes responsibility for ensuring regular action is taken to achieve sales targets, including working with stakeholders across business units to ensure operational readiness and support.
• Ensure customer experience excellence by managing their own performance and those of others in the value chain.
• Manages the solution design process for the client by project managing across internal stakeholder groups, business units and geographies.
• Negotiates commercial contracts, within agreed margins where required.
• Makes recommendations on procedural improvements, resource requirements and other operational initiatives to drive sales effectiveness, delivery, service quality and efficiency

• Acts as the main point of contact between the organisaiton and the British Council
• Customer Success
• Brings internal stakeholders from across different teams together as Account teams to provide support across the B2B customer journey (e.g. solution design, pricing, onboarding, delivery etc)
• Develops account plans for key accounts to maximise retention, growth and value creation and record the actions being taken to deliver this.
• Takes active steps to maintain ongoing relationships with corporate clients, including post-delivery evaluation, progress and renewal meetings, to identify areas of improvement and future opportunities.
• Identifies opportunities for cross-selling other British Council products and non-paid services that support the relationship.

• Captures and manages client data in CRM and other business systems.
• Drives continuous improvementof of B2B business by providing regular, data-driven insight on sales, delivery and retention.
• Manages CRM workflows that have been assigned.

• Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services.
• Monitors task completion to agreed quality and time standards
• Shares intelligence and ideas across teams and encourages cross-team working to win and deliver B2B business.

• Minimum Qualification should be bachelor’s degree.
• 3+ years of sales experience to include some experience of B2B sales
• Familiarity with Salesforce or use of similar CRM
• Proficiency in Microsoft office programs

• Number of positions: 1
• Employment Type: FTC (2 Years)
• Location: Karachi/Lahore/Islamabad, Pakistan
• Grade: 6-G
• Deadline to receive applications: 23rd of September 2024 (23:59 Central Gulf Time)