Job Title : Call Center Sales Representative
Location : Wapda, Lahore, Pakistan
Company : KH Global
Experience Required : 1 year
About Us :
At KH Global we pride ourselves on delivering exceptional customer service experiences that leave a lasting impression. As a leading provider of call center solutions, we specialize in connecting businesses with their customers through personalized interactions and efficient problem-solving.
Key Responsibilities:

• Providing accurate information about our products/services and assisting customers with placing orders, processing returns, or scheduling appointments as needed.
• Resolving customer complaints or escalations effectively and ensuring customer satisfaction with every interaction.
• Maintaining a high level of professionalism and empathy while handling sensitive customer issues.
• Documenting customer interactions, inquiries, and complaints accurately in the CRM system.

Requirements:

• High school diploma or equivalent; additional education or certification in customer service is a plus.
• Previous experience in a call centre as a sales Representative role preferred.
• Excellent communication skills, both verbal and written, with a clear and friendly telephone manner.
• Strong problem-solving abilities and the ability to remain calm under pressure.
• Proficiency in using computer systems and navigating multiple software applications simultaneously.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Flexibility to work rotating shifts, including evenings and night

How to Apply:
Interested candidates are encouraged to send their resume/CV on Whatsapp 0332-4117699
Job Type: Full-time
Pay: Rs30,000.00 - Rs80,000.00 per month