Chartered in 1983, Aga Khan University (AKU) is a private, autonomous, and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists, and has campuses, programs, and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda, and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment

Specifically, you will be responsible for:

• managing inbound calls and communications to the FMD’s call center
• identifying customer needs and logging appropriate maintenance complaints (BDM, OPR, INS) through FMD’s Computerized Maintenance Management System (Hx GN EAM) & providing support to all internal customers and Facilities Management users
• cost charging of financial documents including contract-related ROPs, petty cash statements, MSRs, PRs, and any other financial document as and when required
• updating the CMMS Asset Database as per EDLR (Equipment Database Logging Request) & EDMR (Equipment Database Modification Request) forms
• archiving of documents
• any other task assigned by the department management

Kindly share your cv at human.resources@aku.edu by mentioning the position no. 10000509 as subject line.
only shortlisted candidates will be contcted.