Overview
We are seeking a skilled Systems Administrator to join our dynamic team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance and security of our systems. This role requires a proactive approach to system architecture and a strong understanding of both traditional and cloud-based environments. The ideal candidate will have a strong background in Microsoft tools (our ERP system is Business Central), proficiency in Outlook, e Commerce experience (including basic knowledge of web design), and a solid understanding of hardware systems. This role is vital to ensuring our IT infrastructure runs smoothly and efficiently, supporting our business operations and enhancing user experience.
Responsibilities

• Manage and maintain IT infrastructure, including servers, networks, and cloud services.
• Design and implement system architecture that supports business objectives.
• Monitor system performance and troubleshoot issues as they arise.
• Maintain security protocols to protect sensitive data across all systems.
• Participate in agile project management practices to enhance team collaboration and productivity.
• Utilize Microsoft Office Suite (Word, Excel, Power Point, Teams) to streamline operations and assist team members with software-related queries. Operate as the Administrator for Business Central, responsible for permissions, securities, and role assignments.
• Support email configuration, troubleshooting, and user training on Outlook to enhance communication and email security within the organization.
• Support email configuration, troubleshooting, and user training on Outlook to enhance communication and email security within the organization.
• Provide technical support for hardware installations, upgrades, and maintenance. Troubleshoot hardware issues and coordinate repairs as necessary for all locations.
• Serve as a point of contact for IT support requests, resolving issues efficiently and providing exceptional service to staff.
• Create and maintain user guides and documentation for IT processes and tools. Conduct training sessions for staff on software and hardware usage.
• Monitor and maintain IT systems to ensure optimal performance and security, including any sandbox and/or test environments, as well as our integrated bolt-on applications. Assist in implementing IT policies and best practices.
• Maintain security cameras (hardware and software) for all warehouse/office locations.

Skills

• Proficient in system architecture design and implementation.
• Experience with API integration.
• Experience with Microsoft solutions and cloud services is preferred.
• Understanding of IT infrastructure components, including networking, servers, and storage solutions.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Understanding of hardware components (desktops, laptops, printers, etc.) and troubleshooting techniques.
• Familiarity with e Commerce-related systems (SEO/SEM, CRO, Shopify, Amazon, e Bay, analytic tools like Google Analytics, Hotjar, or other web analytics platforms) and sales funnel management.

Join us in this exciting opportunity to be a part of our awesome team while enhancing your skills in a supportive environment!
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday

Experience:

• Network administration: 3 years (Preferred)

Ability to Commute:

• Panama City Beach, FL 32407 (Preferred)

Ability to Relocate:

• Panama City Beach, FL 32407: Relocate before starting work (Required)

Work Location: In person