Travel Consultant
Location: Cusco, Peru
Length of contract: 1 year (minimum)
Start Date: 28 October 2024
Application deadline: 5pm, 4 October 2024
Apus Peru is seeking a driven, motivated person to join their team as a Travel Consultant in Cusco. The right person will find this to be a challenging and enjoyable position with opportunities to branch into marketing, community development or sustainable travel. If you are bright, quick to learn, show initiative, and an expert in Excel, you will really enjoy this job and find it rewarding.
Duties & Responsibilities
Manage Bookings (60%)

• Answer reservation inquiries by email and phone.
• Once initial contact is made, follow the reservation through to booking, including preparing trip itineraries and custom tour budgets, as necessary.
• Plan, coordinate and manage reservations and specific client requests with local office staff.
• Provide customer service support for your clients prior to, during and after their tour.

Provide Customer Service (20%)

• Be an in-country English-speaking presence and provide assistance in English.
• Provide quality control and confirm adherence to sustainable, responsible and ethical principles.
• Collect client feedback

Admin (20%)

• Complete monthly administrative tasks related to your position.
• Other tasks as required.

Salary & Hours
Competitive salary, plus all health and employment benefits required by Peruvian law. This is a full-time position. You are expected to work 40h/wk, M-F, at our Cusco office, within set office hours. Occasional after-hours and weekend work will also be required during peak season. There is a 6-week probation period at full pay to ensure that you are right for the position.
Qualifications
We are looking for someone who is passionate about travel to Peru, who is a traveller themselves and is looking to put down roots in Cusco. Must have legal residency in Peru, or be willing to obtain it.
Essential

• Fluency (reading, writing, and speaking) in both English and Spanish.
• Excellent communication & organization skills
• Keen attention to detail – in fact, is passionate about detail!
• Intermediate to advanced computer skills, including Microsoft Office (Word, Excel) and virtual meeting platforms (Zoom, Google Meet, etc.)
• Experience in sales
• Passion for travel
• Personal familiarity with some of Peru’s main tourism attractions
• Creativity, patience and ability to work under pressure and meet deadlines
• Strong interpersonal skills, and the ability to work in a multi-cultural, collaborative team
• Motivated and able to take initiative and work independently
• Able to engage in salesmanship
• Strong customer service skills

Desirable

• Experience working in a high-end travel agency or trek operator
• Experience creating complex budgets and tour itineraries
• Knowledge of social media, blogging or website maintenance (Word Press)
• Knowledge of digital photography & video – producing and editing film and photo
• Interest in responsible eco-travel, traditional culture and/or community development

How to Apply
Interested applicants should submit their applications via email to reservas@apus-peru.com, with the subject heading Travel Consultant. Application materials, including CV or resume, cover letter, and contact information for 3 references, must be sent as one PDF attachment. Incomplete or late applications will not be considered.
The deadline for applications is 5pm Friday, 4 October.
Shortlisted applicants will be contacted by 7 October, with interviews occurring in the following two weeks.
Please do not enquire if you are not able to relocate to Cusco, or if you do not have native-level English, Intermediate Spanish AND strong Excel skills.
About the Company
Apus Peru is a sustainable trekking and tour company based in Cusco, Peru. We follow economically, culturally and environmentally responsible guidelines. As an extension of our responsible travel practices, we offer honest, real and frank services to our clients.
Apus Peru specializes in “off-the-beaten-track” travel experiences. Our focus is on alternative treks that few other agencies offer, and unique takes on the classic routes. We want to show the “real” Peru to our travelers and cultivate authentic experiences. In addition to treks and tours in the Cusco area, we offer multi-day tours in other areas of Peru, including Lima, Puno, Puerto Maldonado and Arequipa.
Find out more: www.apus-peru.com
Job Type: Full-time
Pay: S/.3,100.00 - S/.3,500.00 per month
Application Deadline: 04/10/2024