Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or related field;
• With at least 1 year of experience in administrative role;
• With knowledge in Processing Cash Advance, Bonus, Incentives and Billing;
• Experience in facilitating payables to the sellers;
• Highly organized, flexible and can easily adapt to a new systems or procedure;
• Proficient computer skills, Microsoft Office (Word, Power Point, Outlook, and Excel.

Description:

• Process customer returns in the system and ensure all documentation is accurate and up-to-date.
• Coordinate with the other team for the receipt, inspection, and restocking of returned goods.
• Investigate return reasons and ensure products are returned in line with company policies.
• Communicate with customers regarding the status of their returns, replacements, or refunds.
• Maintain records of all returns, including tracking credits, exchanges, and refunds.
• Collaborate with finance to ensure timely processing of credits or refunds.
• Monitor and analyze return data to identify patterns or areas for improvement.
• Assist with resolving any issues or discrepancies related to returned goods.

Job Type: Full-time
Pay: Php18,000.00 per month
Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental Pay:

• 13th month salary
• Overtime pay

Application Question(s):

• Do you have experience in Customer Service or Operation Management?
• Are you proficient in using MS Excel advanced tools Pivot and Vlookup?
• How soon can you start?

Work Location: In person