Philippines Job Openings

Prime Meridian HR Consultancy Inc.

Aesthetic Clinic Senior Receptionist

Makati City

FULL TIME

October 14, 2024

The Senior Receptionist plays a vital role in ensuring the smooth operation of the front desk at our aesthetic clinic. This position requires excellent customer service skills, organizational abilities, and a strong understanding of the aesthetics industry. The Senior Receptionist will manage patient interactions, oversee administrative tasks, and support clinic operations.
Key Responsibilities:
  • Patient Management:
  • Greet patients warmly and ensure a welcoming environment.
  • Schedule and confirm appointments, managing the clinic’s calendar effectively.
  • Assist patients with inquiries regarding services, treatments, and procedures.
  • Administrative Duties:
  • Handle patient registration and maintain accurate records.
  • Process payments and manage billing inquiries.
  • Maintain a clean and organized reception area.
  • Team Support:
  • Collaborate with clinicians and staff to ensure efficient clinic operations.
  • Train and mentor junior reception staff, providing guidance on best practices.
  • Communication:
  • Handle phone calls and emails promptly and professionally.
  • Relay important information to patients regarding pre- and post-treatment care.
  • Inventory Management:
  • Assist in managing inventory for clinic supplies and products.
  • Place orders as needed, ensuring adequate stock levels.
Qualifications:
  • High school diploma or equivalent; additional education in healthcare or administration preferred.
  • Proven experience as a receptionist, preferably in a healthcare or aesthetics setting.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office and clinic management software.
Skills:
  • Exceptional customer service and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of aesthetic treatments and procedures is a plus.
  • Problem-solving skills and a proactive attitude.
Job Type: Full-time
Schedule:
  • 8 hour shift
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