Philippines Job Openings
Prime Meridian HR Consultancy Inc.
Senior Receptionist
Makati City
FULL TIME
October 13, 2024
Key Responsibilities:
- Greet and assist patients as they arrive, ensuring a warm and welcoming atmosphere.
- Manage a multi-line phone system, handling appointment bookings, inquiries, and follow-ups.
- Oversee the front desk operations and lead the reception team, providing training and support as needed.
- Schedule and confirm appointments, coordinating with medical staff to optimize patient flow.
- Maintain patient records and ensure compliance with privacy regulations.
- Process payments and manage billing inquiries with accuracy and confidentiality.
- Assist with marketing efforts, including managing patient communications and social media updates.
- Maintain an organized and clean reception area, including managing inventory of supplies.
- Address patient concerns or complaints promptly and professionally, escalating issues when necessary.
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- 3-5 years of experience as a receptionist, preferably in a medical or aesthetic clinic setting.
- Strong understanding of medical terminology and familiarity with scheduling software.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Ability to multitask, prioritize, and remain calm in a fast-paced environment.
- A positive attitude, strong work ethic, and commitment to patient care.
- Competitive salary
- Paid time off and holidays
- Opportunities for professional development and continuing education
Schedule:
- 8 hour shift
- Makati City: Reliably commute or planning to relocate before starting work (Preferred)
- related: 3 years (Required)
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