Philippines Job Openings

Analog Devices
Associate, Customer Operations
FULL TIME
November 19, 2024
Primary Function:
Demonstrates ability to build and maintain strong relationships with customer and colleagues.
Understands the issues that drive customer scorecards or relationship.
Educational Background:
Preferably a graduate of Industrial Engineering or any 4 years bachelor’s degree course.
Experience:
Must have at least 1 year of work experience in related field, preferably in semiconductor industry.
Knowledge, Skill and abilities
- Excellent verbal and written communication skills.
- Strong computer skills.
- Ability to work with others towards a common goal.
- Flexible and multi-tasked.
- Strong knowledge in MS Excel like creation of macro and LOOKUP functions
- Knowledge in SAP and background in semiconductor manufacturing is an advantage
1. Respond to customer requests for pricing and product lead-times in a designated region
2. Ensure customer orders are accurate before being loaded into the systems. 3. Manage progression of all customer quotes above a stated
revenue amount.
4. Manage the backlog of the customers.
5. Regularly interface with our manufacturing facilities in Thailand and Philippines to discuss delivery challenges.
6. Prepare all necessary customer documentation in line with the highest quality standards.
7. Identify and generate useful business intelligence and report to senior staff. 8. Recommend process improvements.
9. Ensure that the company’s commitment on environmental management, health and safety is observed and performed.
10. Be aware of the company’s quality and environmental policies.
Required Travel: No
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