Philippines Job Openings

Bill Gosling Outsourcing

Collections Agent (19528)

Taguig

FULL TIME

September 23, 2024

We are currently hiring Collections Agents to add to our Team!
We accept walk-in candidates come and visit our Recruitment Hub at 15F Two World Square, Upper Mckinley Hills, Taguig City.
WHY WORK WITH US
  • Get as much as of Php 18,000 ++ monthly
  • Competitive allowances and incentives
  • Performance based incentives
  • Night Differential Rate
  • HMO for you and your 2 dependents
  • Life Insurance package
  • Vacation and Sick time offs
  • Anniversary Leave
  • Birthday Leave
  • Emergency Loan Assistance
  • Dental Coverage
  • Wellness Activities and Mental Health Awareness
  • Monthly Engagement Activities (in office games, competitions and prizes)
  • Amazing work culture where you can learn and grow
Key Responsibilities:
  • Negotiate payment terms/arrangements if applicable.
  • Review account status/information thoroughly to understand the customer’s inquiry/need.
  • Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
  • Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
  • Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
  • Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
  • Champion company core values and other company programs
  • Other duties as assigned
ABOUT YOU
  • Previous experience in a Collections role is preferred but not required
  • You enjoy talking to people on the phone
  • You are empathetic, a good listener, and want to help others
  • Have a desire to grow and drive your career forward
  • for SHS Graduates must have at least 1 year BPO experience handling international account
  • 2nd year college undergraduate or Degree holders, no experience required
WHERE ARE WE
We have offices across the Globe – Canada, Philippines, Costa Rica, UK, US, Trinidad & Tobago, and India – please visit our website for additional information
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing PH
Website – https://www.billgosling.com/careers
Apply now and wait for our recruiters to contact you or you may contact us at recruitment.ph@billgosling.com or (+63) 917-512-2455 (BILL)
Job Type: Full-time
Pay: Php16,000.00 - Php18,000.00 per month
Benefits:
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
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