Philippines Job Openings
Isuzu Philippines Corporation
Customer Care Staff
Dasmariñas
FULL TIME
October 7, 2024
- Interacts with customers to answer inquiries, clarify processes, or provide relevant resources.
- Coordinates with relevant dealers and departments to address customer concerns.
- Troubleshoots customer issues according to approved guidelines and procedures.
- Performs dealer audits to ensure compliance with customer service procedures.
- Monitors dealer performance on customer issue management and documentation.
- Graduate of Communications, Business Management, or related course.
- With at least 3 years of related experience in customer relations management; experience in the automotive industry is an advantage.
- Must possess a high level of commitment to customer satisfaction and quality service.
- Results-driven with the ability to thrive in a high-pressure work environment.
- Excellent communication and negotiation skills.
- Willing to work in Binan, Laguna (on-site)
Benefits:
- Company Christmas gift
- Life insurance
- Paid training
- Pay raise
- Staff meals provided
- Transportation service provided
- Work from home
- 10 hour shift
- Monday to Friday
- 13th month salary
- Overtime pay
- Performance bonus
- Customer Care Specialist: 3 years (Preferred)
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