Philippines Job Openings

GECO PHILIPPINES INC.

Customer Service Representative (Healthcare and Non-healthcare)

Taguig

FULL TIME

September 18, 2024

We are looking for Customer Service Representatives for Healthcare and Non-healthcare accounts. Get up to 13-18% night differential if apply with us.
Essential Functions/Responsibilities for Healthcare Account:
  • Responsible for answering incoming phone calls, emailing online inquiries, confirming appointments as well as making outgoing calls for patient retention purposes
  • Generate patient letters / reports
  • Obtain and attach patient clinical documents to a patient’s chart
  • Send patient requested medical reports via email
  • Ability to multi-task and use multiple systems, including our electronic medical documentation system to provide medical information and patient support/follow up after the clinical visit.
  • Adhere to all HIPAA guidelines and policies
Qualifications:
  • Candidate must be a High School Graduate, Senior High School Graduate, Associate Graduate and/or College Level
  • Excellent communication skills, both written and oral
  • Excellent Listening Skills
  • Passionate about customer service and patient satisfaction
  • Ability to handle calls
  • Must be willing to work on a shifting schedule
  • Willing to work on-site in Market! Market! Bonifacio Global City, Taguig
Job Type: Full-time
Pay: Php20,000.00 - Php30,000.00 per month
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