Philippines Job Openings

Office Beacon (Philippines) Inc

Customer Service Representative

Angeles

FULL TIME

August 30, 2024

Seeking an accountable field supervisor with a passion for organizing construction projects.
The ideal candidate will have an overarching smartness and hunger resulting impeccable resource planning. This candidate will manage as a team player exemplifying a humble sense of servitude and partnership. The candidate should be unstoppable in their pursuit of simple solutions for difficult problems with a passion for service.

Job Summary
This role is responsible for the generation, dispatch, management, and close out of commercial facility maintenance and repair work orders. We are seeking a candidate with a background in the commercial facility maintenance and repair or similar trade coordinating experience.
Job Responsibilities
● Receive, generate, dispatch, and close out work orders
● Efficient route generation for field technicians
● Receipt entry into online work orders system when applicable
● Data entry into client and internal online work order systems
● Not to Exceed (NTE) and Quote creation for applicable work orders
● Subcontractor procurement and on-boarding
● Subcontractor cost verifications
● Customer relations and top in class customer service
● Interdepartmental communication
● A great positive attitude with internal and external customers
● Ability to show up on time, ready to work, each day
Required Education/Experience
  • GED or High school Diploma
  • 5+ year’s project coordinating or customer service experience within the construction, service, or related technical field
  • Previous experience with commercial C-Store or Grocery Stores is a plus
  • Current/prior role as a property manager or project coordinator is a plus
Job Type: Full-time
Benefits:
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
Schedule:
  • Night shift
Supplemental Pay:
  • 13th month salary
Education:
  • Senior High School (Required)
Experience:
  • Customer Service Representative: 5 years (Required)
Language:
  • English (Required)
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