Philippines Job Openings
Sapient Call Center Philippines
Hotel Booking Chat Support - No BPO Experience Required
San Jose del Monte
FULL TIME
September 7, 2024
Position Overview:
Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.
Job Responsibilities:
- Respond to customer inquiries via email, chat, or other communication channels as required.
- Assist customers in modifying or canceling reservations in accordance with hotel policies.
- Troubleshoot and resolve problems related to reservations, such as overbookings, incorrect charges, or changes in booking conditions.
- Promote special deals, packages, and room upgrades to maximize hotel occupancy and revenue.
- Provide feedback and suggestions for process improvements to enhance the customer experience.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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