Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work
Interested applicants may click the Apply Now button!
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php15,000.00 - Php25,000.00 per month
Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Transportation service provided

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Rotational shift
• Shift system

Supplemental Pay:

• 13th month salary
• Bonus pay
• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Senior High School (Preferred)

Language:

• English (Preferred)

Location:

• Manila (Preferred)