Philippines Job Openings
Sapient Philippines Hub
Non-voice/Voice - Customer Care Account - Paid Training
San Jose del Monte
FULL TIME
September 8, 2024
Position Overview:
Responsible for managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction.
Job Responsibilities:
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
- Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
- Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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