Philippines Job Openings
Sapient Philippines Hub
Non-voice/Voice | Shopping Account Representative - Weekends Off
Marilao
FULL TIME
September 3, 2024
Position Overview:
The Shopping Account Representative is responsible for providing exceptional customer service to shoppers, handling inquiries, processing transactions, and resolving issues via phone, email, and chat.
Job Responsibilities:
- Assist customers with product selection, providing detailed information and recommendations based on their needs and preferences.
- Monitor and track orders, providing customers with updates on their order status, including shipping and delivery information.
- Troubleshoot and resolve issues related to orders, billing, product defects, or delivery delays.
- Adhere to all call center protocols, guidelines, and quality standards during customer interactions.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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