Responsibilities

• Provide online technical support either by phone, chat or remote access as needed. (Main Office is in Singapore. All clients in Singapore)
• Previous online technical support experience.
• Joining a phone call to support onsite & lead phone calls for installations of software including trainings
• Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology, Engineering or equivalent
• Knowledgeable in CCTV Systems
• Knowledgeable in Door Access Control System
• Knowledgeable in PBX and IP Based PBX Systems
• Knowledgeable in PC Repair/Troubleshooting (Hardware/Software)
• Experience with Network Configuration and Troubleshooting, Router and Switches, Network Security and Firewalls, DNS, VLANs etc.
• Provide basic training and support to customers when needed.
• Provide support for online testing with engineers.
• Other IT duties as assigned

Working hours: Monday to Friday, 830am - 530pm, Saturday 800am-1230pm
Office located at 718 Santo Rosario St, Angeles, Pampanga Philippines
For Faster Interview, Kindly message me on Whats App: +658544 6539 and provide your CV and Experience
Job Types: Full-time, Contract, Permanent
Salary starting from : Php20,000.00 per month
Job Types: Full-time, Permanent
Pay: From Php20,000.00 per month
Schedule:

• Day shift

Supplemental Pay:

• Performance bonus