Philippines Job Openings

Lennor Metier Consulting Philippines

Operations Associate

Makati City

FULL TIME

September 12, 2024

Lennor Metier Consulting, a leading Recruitment Agency & Headhunters in the Philippines, is urgently recruiting an Operations Associate
Industry: Payment
Salary Range: 30,000-40,000
Work Setup: Onsite
Shift Schedule: Day Shift
Location: Makati City
The salary offered depends on your skills, expertise, and evaluation results.
About The Role:
As an Operations Associate, you will be responsible for managing and optimizing payment systems by integrating and maintaining payment gateways, ensuring system reliability, security, and scalability. You will monitor transaction flows, implement fraud prevention measures, and ensure compliance with local and international regulations. Additionally, you will enhance the user payment experience by streamlining processes and addressing feedback, while building strong relationships with payment service providers. Data analysis and reporting will be key to tracking performance, and you will provide technical support, troubleshoot issues, and maintain business continuity.
Your Responsibilities:

Technical Support & Issue Resolution: Deliver timely technical assistance, efficiently diagnosing and resolving payment-related issues while implementing contingency plans to ensure continuous operations.
Payment Gateway Integration and Oversight: Manage the integration and upkeep of multiple payment gateways, ensuring the system’s scalability, reliability, and security.
Compliance & Risk Mitigation: Ensure all payment processes comply with local and international regulations, proactively addressing potential risks and maintaining regulatory standards.
Transaction Monitoring & Fraud Prevention: Monitor transaction flows, implementing fraud detection and prevention measures to safeguard operations and ensure regulatory compliance.
Enhancing User Payment Experience: Streamline payment processes to minimize friction, boost conversion rates, and gather feedback to enhance user experience and address pain points.
Relationship Management with Vendors & Partners: Build and maintain strong relationships with payment service providers to ensure smooth collaboration and service continuity.
Data Analysis & Stakeholder Reporting: Analyze transaction data to monitor key performance indicators and prepare comprehensive reports for stakeholders.

What our Client is Looking For:

Bachelor’s Degree: Must hold a degree in any discipline.
Experience: Minimum of 3 years of relevant work experience required.
Industry Knowledge: Prior experience in the payments industry is essential.
Relevant Work History: Previous experience with companies such as Lazada, GCash, Grab, or Pay Maya or the likes is a MUST
Sector Expertise: Deep understanding of the online entertainment, e-commerce, fintech, and digital marketplace sectors.
Skills: Exceptional skills in negotiation, communication, and presentation.
Language Proficiency: Fluent in English and Filipino, with additional local language skills considered advantageous.
Sales Aptitude: Demonstrated proficiency in sales and negotiation.
Attention to Detail: Highly organized with a keen eye for detail.
Flexibility: Willingness to work various shifts and schedules.
Technical Skills: Basic proficiency in PC operations and office software such as MS Word, MS Excel, and Google Suite.

Ready to take the next step in your career? Submit your application now!
- - -
About Us
Lennor Metier Consulting is a top recruitment agency and Headhunters licensed by DOLE. We specialize in IT, Finance, Engineering, Sales & Marketing, Supply Chain, HR & Executive Search. With expertise spanning multiple industries, we leverage our extensive network and industry knowledge to connect leading organizations with top-tier talent, ensuring successful placements that drive business growth and success.
--- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our Linked In page to stay informed about future opportunities and company updates.
Job Type: Full-time
Pay: Up to Php40,000.00 per month
Benefits:

Health insurance

Schedule:

Day shift

Application Question(s):

What's your expected Salary?
What's your current salary?
How soon can you start?

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