Job Responsibilities:
1. Responsible for formulating store budgets and achieving key performance indicators, including sales, gross profit, operating costs, product loss, profit, and inventory management.
2. Plan and implement target management for direct reports, monitor and supervise the work of all levels of management, coordinate relationships between various departments within the store, and evaluate the performance of direct reports.
3. Oversee the procurement, inventory management, product display, stocktaking, loss prevention, cleanliness, hygiene, and financial management of the store.
4. Manage and develop store personnel, including team building; train and guide subordinates, cultivate successors for the position, and arrange, guide, and supervise the management tasks of store management trainees (MT) and other reserve staff.
5. Supervise the performance evaluation work of all departments within the store.
6. Handle unexpected incidents and customer complaints that arise in daily operations.
7. Execute promotional activities, plans, and price adjustment schemes as directed by headquarters, and promptly report on the implementation status.
8. Manage the store's equipment, inventory, and other assets, ensure the safety of these assets, guide employees in the proper use and maintenance of various equipment, improve equipment utilization efficiency, reduce costs, and implement energy-saving measures.
9. Regularly report to senior management on store performance, progress towards goals, and other operational matters.
Requirements:
· Bachelor's degree or above, preferably in Business Administration, Marketing, Operations Management, or related fields.
· At least 5 years of retail operations management experience, preferably in the jewelry industry. International work experience is a plus.
· Open to all nationalities, candidates with diverse cultural backgrounds are encouraged to apply.
Other Qualifications:
· Language Skills:
- Proficiency in both English and Chinese;
- familiarity with the local language is an advantage.
· Skills:
- Strong leadership
- data analysis
- market insight
- problem-solving abilities.
· Personal Traits:
- Results-oriented
- Adaptable and able to work under pressure
- with excellent communication and coordination skills.
We look forward to your joining us and creating a brilliant future together with Lukfook Jewellery!
Job Type: Full-time
Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• Marketing: 3 years (Preferred)