Philippines Job Openings
Abbott Laboratories
Sales Administrator I
Taguig
FULL TIME
October 14, 2024
The position of Sales Administrator I is within Toxicology located in the Philippines. The role is responsible to have customer interaction, high levels of support and time management skills.
RESPONSIBILITIES:
- Respond to customer and employee tickets provided through our queue system.
- Schedule Fed Ex pick-ups for customers by calling the Fed Ex service line, investigate missed Fed Ex pick-ups and assist clients with auto pick-up requests. Respond to original ticket for resolution.
- Email clients Account Update/Change forms to gather new, updated customer data. Provide the form to customers and follow up with customers on a preset schedule to receive data back from the customer in a timely fashion.
- Email correspondence with customers and employees on general office matters – with direction and training provided by Customer Service Manager.
- Generate quotes and other customer-facing sales documents, including price schedules.
- Price and trend analysis performed in Excel – with direction and training provided by Sales Director.
- Research projects on United States state and local governments. Completes outbound clinic call projects as needed.
- Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)
- Other duties as assigned.
BASIC QUALIFICATIONS | EDUCATION:
- Completed at least 2 years in College or with an Associate or Bachelor’s Degree
- Medical or non-medical course.
- Open to all applicants with or without work experience.
- Possess characteristics such as adaptability working environment, analytical or logical reasoning, consistent performance, discipline and known the importance of individual work to company’s stability.
PREFERRED QUALIFICATIONS:
- Basic Excel, Word and Outlook experience required
- Strong Computer/Software Skills
- Detail-oriented
- Must be flexible to work on a night shift (between 6pm to 10am) Philippine Standard Time.
- Must be amenable to work on Overtime or during Rest Days when business requests for additional (paid) hours
- Must have strong oral and written communication skills.
- Willing to work with graveyard shift with fixed working schedule.
COMPETENCIES:
- Internal – At least 1 year tenure in e Screen
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