Philippines Job Openings

A7 Recruitment Corporation

Senior Customer Care Specialist (Healthcare)

FULL TIME

September 3, 2024

Position: Account Manager (Customer Service Representative II)
The AM role is not a lead or a manager level role, it’s an individual contributor role.
  • Graduate of any Bachelor’s degree (4-5 years course) we can also consider candidates who have completed at least 2 years of college with extensive account management/client relations experience.
  • Must have at least 2 years operational, customer service, client relation/account management experience (voice experience)
  • Strong account management/client relations experience is required.
  • Excellent communication skills
  • Excellent client management/client relations skills
  • Proficient in MS Office Suite
  • Open to work onsite in Cebu Business Park, Cebu, Philippines
  • Open to graveyard schedule
  • Can start ASAP
Qualities:
  • Possesses strong client management skills, particularly with external clients (e.g. stakeholders & decision-makers) of at least 2 years
  • Must be knowledgeable in reading contracts and understanding their legal implications
  • Strong understanding of the legal jargons of the contracts
  • With specialized skills such as negotiation and sales (sales savvy),
  • Excellent conversation skills with sufficient experience in client handling/managing, eliminating the need for further training
Job Type: Full-time
Pay: Php35,000.00 - Php50,000.00 per month
Benefits:
  • Health insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Early shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Application Question(s):
  • Are you amendable to work in a night shift schedule and full onsite working set up?
Education:
  • Bachelor's (Required)
Experience:
  • Account Management: 2 years (Required)
Location:
  • Cebu City, Cebu (Required)
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