Mondo BPO Solutions Philippines

Team Leader (US Healthcare Recruitment) [Remote]

Makati City

FULL TIME

October 31, 2024

Qualifications:
1. High school diploma or its equivalent
2. Residing within NCR
3. 2-4 years US Healthcare Recruitment/Staffing experience/RPO required
4. Experience hiring for US Travel Nurses position is an advantage.
5. Work experience in the customer service or sales environment preferred.
6. Exposure to ATS and other recruiting software preferred
7. Metric-Driven: Use data and KPIs to guide decisions and track performance.
8. Sales-Focused: Optimize strategies to drive revenue and meet sales targets.
9. Customer-Centric: Prioritize customer needs and feedback to enhance their experience.
10. Exposure to different Healthcare Recruiting job boards, and sourcing channels preferred.
11. Computer proficiency with Microsoft Office and other relevant software.
12. Strong organization and prioritization skills, ability to manage workload and deadlines.
13. Exhibit flexibility in adapting to evolving priorities and unforeseen challenges.

Responsibilities:
1. Utilize metrics and key performance indicators (KPIs) to guide decisions and monitor performance effectively.
2. Develop and refine strategies to drive sales growth and achieve revenue targets.
3. Prioritize customer needs and feedback to continually improve their overall experience.
4. Directly oversee and guide the team in making outbound calls to potential healthcare professionals. Utilize various sourcing techniques, including job boards and referrals, to attract top candidates for healthcare positions.
5. Ensure the team effectively communicates assignment and benefits details to candidates throughout the recruitment process to minimize cancellations and ensure a positive experience.
6. Manage and streamline the onboarding process for new hires, including coordinating orientation sessions, completing necessary paperwork, and providing resources to facilitate a smooth transition into their new roles.
7. Oversee the placement of qualified candidates with existing and new clients on a national scale. Ensure active sourcing and maintenance of a current candidate database to meet client needs.
8. Foster and develop professional relationships with healthcare recruiters, acting as a key career counselor and placement advisor throughout their tenure with the company.
9. Supervise the negotiation of contract terms, including employment offers, salary, benefits, and agreements between candidates and hiring managers, ensuring alignment with both candidate expectations and organizational budget constraints.
10. Address and resolve employment issues as they arise, escalating matters when necessary to ensure effective resolution.
11. Partner with hiring managers and department heads to understand staffing needs, job requirements, and organizational goals. Provide expert guidance on defining job descriptions and candidate profiles.
12. Implement sales strategies tailored to the needs of healthcare professionals to enhance recruitment efforts and achieve goals.
13. Monitor and ensure that team members meet and exceed daily quotas and recruitment targets as outlined.
14. Oversee and ensure thorough reference verification processes are conducted for all candidates.
15. Engage in ongoing professional development to stay abreast of evolving recruitment trends, tools, and techniques within the healthcare industry.
16. Perform additional responsibilities as requested by management to support overall recruitment operations.

Job Type: Full-time
Benefits:
  • Health insurance
Schedule:
  • Evening shift
  • Monday to Friday
Application Question(s):
  • Are you residing within Metro Manila?
  • Do you have an experience leading a team of US Healthcare Recruiters (RPO)?
  • How long is your notice period?
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