Are you a tech-savvy problem solver with expertise in VOIP, PBX, networks, modems, and more? We're searching for highly skilled individuals to join our team as Technical Support Specialists. If you're passionate about tackling diverse technical challenges and providing exceptional customer support, this is the perfect role for you!
Position: Technical Support Specialist (VOIP, PBX, Networks, Modems, and More) Location: Davao City, Philippines Type: Full-time Key
Responsibilities:-
Provide top-tier technical support for customers encountering issues spanning VOIP, PBX systems, networks, modems, and various related technologies.-
Diagnose and resolve complex problems related to voice communications, network connectivity, and modem configurations.-
Collaborate seamlessly with teammates to devise innovative solutions for multifaceted technical issues.-
Accurately document customer interactions and solutions.- Stay abreast of the latest advancements in VOIP, PBX, networking, and modem technologies.
Qualifications:-
Extensive knowledge of VOIP systems, including SIP, IP telephony, PBX, and associated protocols.-
Proven experience configuring and troubleshooting networks and modems.-
Exceptional problem-solving and communication skills.- A customer-centric mindset with an unwavering commitment to delivering outstanding service.-
Demonstrated ability to work effectively both independently and within a team.-
Relevant technical certifications (e.g., CCNA, Comp TIA Network+) are advantageous.-
Prior experience in technical support is highly desirable.If you're deeply passionate about VOIP, PBX, networks, modems, and all things tech, and you relish the opportunity to assist customers with diverse technical challenges, we want to hear from you!
Join our team and embark on a fulfilling career in technical support.
Don't miss out on this exciting chance to be part of a dynamic technical support team.
We eagerly await your applications! #Tech Support Jobs #VOIPSpecialist #PBXPro #Join Our Team
Email your resume to careersph@netlinkvoice.com
Attractive Salary Package Awaits you
Job Type: Full-time
Pay: From Php30,000.00 per month
Benefits:

• Paid training

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Overtime pay
• Yearly bonus